Indigo Airlines — ticket booking-pnr not issued., payment deducted

Address:

Indigo airlines

I had already submitted a complaint regarding refund of money used for taking a ticket. The amount of 14173/-was deducted from my account and no pnr was issued. Same informed indigo airlines customer care, still now the amount was not yet credited. They are not taking any necessary action they are telling it will automatically credited back to me but i am waiting from last 17 days.
Date -23/03/2020
Amount -14173/-
Ajilmanoj
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