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Indigo Airlines — Ticket certificate not received

Hello team IndiGo.

I boarded flight 6E 6877 on 3/08/2022 and opted for an airport check-in. Unfortunately, I lost my boarding pass few days after the travel and later on applied for travel certificate by paying an online fee of 300/-.

However, I have not received the travel certificate yet even after the completion of payment.

My booking reference is QUZ8UX.

This delay in retrieving my documents even after the completion of payment is severely problematic.
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Comments

Dear Sir,

We see you have made the payment for the travel certificate. Let us check if the same has been issued.

Please allow us some time.

Regards
TeamIndiGo
Reply
IndiGo Customer Care's response, Sep 25, 2022
Verified Support
Dear Sir,

As checked, the travel certificate has been issued. If you haven't received it, please visit https://bit.ly/3BC8pkU to download it.

Regards
Team IndiGo

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