[Resolved]  Indigo Airlines — ticket not booked but payment was done

My name is aman kumar gupta.
I was booking a flight today from kolkata to chandigarh for 4 adults today at 2:40 pm.
I had done the payment through upi ([protected]@okhdfcbank) mobile no: [protected]. Payment of rs 13, 704 was deducted but ticket was not booked.
Kindly look into it and refund the amount.
I had provided the transaction screenshot.
+1 photos
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Aug 6, 2021
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2020
IndiGo Customer Care's response
Dear Mr. Gupta,

We regret to know that. Please share the registered email ID also via private message so we may look into it.

Regards,
Team IndiGo
Verified Support
Aug 12, 2020
IndiGo Customer Care's response
Dear Mr. Gupta,

We are unable to locate the transaction with above datisl. Please share the flight details along registered email ID via private message so we may look into it.

Regards,
Team IndiGo
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