Indigo Airlines — Ticket not confirmed and amount (rs. 4, 500/-) not refunded

Address:

Gurgaon, Haryana

I booked a to and fro flight ticket between New Delhi and Ahmedabad for a journey on 17.09.2016 through one of your staff member. Ticket was on hold. An amount of Rs. 4, 500/- was taken from my AXIS bank credit card ending with number 0964. Finally ticket was not confirmed and I did not get back Rs 4, 500/-. Booking reference No. is D9HTKZ.
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INTERGLOBE AVIATION LTD.(INDIGO), Global Business Park, Gurgaon, Haryana, India.
HOLD DATE & TIME:
• This reservation will remain on hold untill 17-Sep-2016 04:25:00
Pay Now
INDIGO PASSENGER(S)
• Passenger1
MR Suprakash Biswas
Date Dep Time Check-in/Bag drop closes From To Via Flight Dep Terminal Arr Time
17 Sep 16 06:25 05:40 Delhi Ahmedabad 6E 517 1 07:55
17 Sep 16 21:40 20:55 Ahmedabad Delhi 6E 728 1 23:15
Boarding gate closes 25/45 minutes prior to the scheduled time of departure for domestic/international sectors.
• Booking Reference
D9HTKZ

• Booking Status
ON HOLD

• Date Of Booking*
14 Sep 16 00:50:28*

• Payment Status
Pending
* Booking Date reflects in UTC (Coordinated Universal Time), all other timings mentioned are as per Local Time.

PRICE SUMMARY
Airfare Charges 2, 586.00 INR
Booking Fee 200.00 INR
Passenger Service Fee 389.00 INR
User Development fee 691.00 INR
Swachh Bharat Cess 6.00 INR
Krishi Kalyan Cess 6.00 INR
Government Service Tax 145.00 INR
Arrival User Development Fee 477.00 INR
Total Price 4, 500.00 INR
CONTACT DETAILS
Address:
MR Suprakash Biswas
Passenger Mobile Number:
-[protected]
Email:
[protected]@yahoo.com
Alternate contact no:
Note