IndiGo Airlines Central Wing, Ground Floor, Thapar House, 124, Janpath, New Delhi – 110001 India.
I had booked the flight from official website of indigo airlines 14.01.23. At 11.53 the booking process was fully completed by me . But the there was an Error Message 1018: Sorry, we are unable to reserve the selected flight(s) at this time. Please select another flight(s).An amount o[censored]SD $1758/- is already deducted from my account, with transaction ID POS [protected] at Billdesk.com txn#[protected]. But I doesn’t had nor tickets/number nor money refund. I kindely request you to refund my amount at the earliest. i also urge you to refrain from troubling the customers unnecessarily.
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IndiGo customer support has been notified about the posted complaint.
Sir, we are concerned to take note of your disappointment.
You must have received an email from the concerned bank in your registered email id regarding the payment deduction displaying the Transaction ID/CCAvenue Reference Number, Time, and Amount of the deduction. Please share the snapshot of the complete email so we may check and assist you.
You may also reach out to our customer care team OR write to us at customer.[protected]@goindigo.in for more assistance. We look forward to your kind understanding.
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You must have received an email from the concerned bank in your registered email id regarding the payment deduction displaying the Transaction ID/CCAvenue Reference Number, Time, and Amount of the deduction. Please share the snapshot of the complete email so we may check and assist you.
You may also reach out to our customer care team OR write to us at customer.[protected]@goindigo.in for more assistance. We look forward to your kind understanding.
Regards
Team IndiGo