[Resolved] Indigo Airlines — travel certificate not given after successful payment

Hari Nneta

Address:

Hanuman Camp ahmedabad, Ahmedabad, Gujarat, 380004

Sir i was travelled vide pnr no qgrhtc from ahmedabad to jaipur on 21 dec 2019 alongwith my dependents... My boarding passes was lost... Due to this i was applied for traveling certificate and payment rs 600/- was done successful on 08 feb... Till now on 18 feb 2020... No any travel certificate issued by indigo authority's...
Plz intimate what i can do...

Regards

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Mar 26, 2020

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2020

IndiGo Customer Care's response Dear Sir,

We are sorry for the inconvenience caused. Please be assured that we will send you the travel certificate shortly on the registered email ID.

Regards,
Team IndiGo