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Indigo Airlines — Travel Certificate regarding journey on official LTC

I booked air ticket in indigo through IRCTC Govt. Portal for availing LTC. I lost my boarding pass of the onward journey which is needed to be submitted to the office. So I applied for travel certificate from indigo air lines.
I have already paid Rs.600/- as required for the said travel certificate vide Ref IGAPIZTMJ8 at 02.12pm today i.e. 29.03.2023, but it is showing error: please enter correct email address. Please provide me the required travel certificate.
booking reference -ELVZ3C
gmail id-r.[protected]@gmail.com
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Dear Team,
We truly regret the hassle. As checked the travel certificate has been generated. You may download the same at https://bit.ly/3ZFygCw. We look forward to serving you better in the future.

Regards
Team IndiGo
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