[Resolved]  Indigo Airlines — unable to board flight

Address:

Chennai, Tamil Nadu

Dear sir,
I checked in at chennai airport at around 7 45am for my flight from chennai to trivandrum which is supposed to depart at 10 45am. Around 8 45 the boarding gate was shown as gate number 13. So i sat besides the gate. Since even after 10 35 boarding was not announced. I checked with the counter and they said the boarding has been completed. But the display board near the gate was showing tuticorin all the time which they later said was due to some technical error and that the feed was not sent properly. They directed me to the ticket counter and said they will get me the next immediate flight. When i approached the counter they asked me to pay for the ticket. After fighting for like 30mins they reduced the amount to 2500rs. I don't know why they are doing the checklist thing while boarding if they can't find that all has not yet boarded. All the staff at the counter were so hostile. I will attach with this mail pictures of tickets, and the extra ticket they made me take. They didn't even provide me a receipt for the payment. So i did card payment and i have the bank copy. If some airlines miss a passenger boarding it's usually their duty to arrange the next flight. I came to chennai from pune and that's why i reached so early. Due to lack of memory i am unable to load the pics. Anyway last time i am booking an indigo flight