[Resolved] Indigo Airlines — unannounced delay in flight schedule | |||||
Our flight 6e 622 from bengaluru to visakhapatnam, scheduled to depart at 19.10pm on 16.09.18 was delayed by 2 hours. This delay was not notified in advance. Also, the passengers were informed of the delay only after boarding the plane which means we were all held up in our seats for over 2 hours. The plane took off 2.15 hours late and the first officer threw a careless apology to the passengers. The company did not even care to provide a free meal to the passengers who got down the plane at 10.30pm instead of scheduled 8.30pm. I wonder why the corporates lack human touch and concerns altogether. Was this information helpful? | |||||
Oct 20, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Sep 18, 2018 IndiGo Customer Care's response Hi, We sincerely apologise for the inconvenience caused due to delay and request you to share the booking reference/ PNR number so we may look into it. Regards, IndiGo Team | |||||
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