[Resolved] Indigo Airlines — unethical behaviour | |
This is regarding unethical behavior shown at patna airport. I had flight 6e 485 from pat to blr on 30/12/2107. The flight got cancelled post issue of boarding pass and a chaotic wait/standing in queue for around 7 hours. I had discussion/argument on same with ms. Shalini an indigo staff of customer service division at patna airport. She was also the person who was re-scheduling flight at the counter 1 which i found later. I humbly requested for next earliest flight possible be direct or connecting. She gave me only option for a flight of two days later but she gave tickets and booking of next day to couple of people standing after me in queue which showcased a kind of revenge taking behavior and when i enquired about same the response was "i can not do anything, you may do whatever you want". Was this information helpful? | |
Mar 19, 2018 Complaint marked as Resolved Verified Support Feb 12, 2018 IndiGo Customer Care's response HI, We sincerely regret to hear about your experience. We request you to kindly share your PNR number so we may investigate look into the matter Further, PNR number is a six digit alphanumeric number, mentioned on your itinerary as well as on your boarding pass. Regards, IndiGo Team | |
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