[Resolved] Indigo Airlines — unhappy with the services

Ramesh Sundar

from Mysore, Karnataka

Address:	Bangalore, Karnataka, 560033
Website:	Indigo

Hi,

This is ramesh here.
I have booked flight tickets for my sisters wedding, unfortunately it has been cancelled and i have to cancel my tickets which is for more than 20members to and for in the month of february 14th 2019.
I have called the airlines and they informed that there is no any refund can be provided.
Kindly check into this and get back to me.
I really don't want this new year to be worst

Ramesh
[protected]

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Feb 7, 2019

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2018

IndiGo Customer Care's response Hi Ramesh,

We are sorry for the inconvenience caused by the cancellation of our flight. We always strive to keep our flights on schedule and cut down the causes of delay. But, if an IndiGo flight is cancelled or delayed for more than 2 hours or rescheduled for 1 hour earlier, you can either re-book on another Indigo flight or cancel. The re-booking is done at no extra charge and the entire amount is refunded in the case of cancellation. Kindly share your booking reference/ PNR number via private message so we may look into it.

Regards,
Team IndiGo