[Resolved]  Indigo Airlines — unorganised system

Address:

303,stapatya-2, near atmajyoti ashram, Vadodara, Gujarat, 390023

I was to travel with indigo airlines from thituvanathapuram to vadodara via bangalore on the 8th july 2019 by the 5.10 pm flight and a connecting flight to vadodara from bangalore at 7.30 pm — my flight was getting indefiniltey delay till last i heard was 5.45 pm — the airlines crew called me up and told me that i can can cancell my flight or wait till next day for the 10.50 am flight via bombay.
I was extremely sick and the staff could have put me on to the previous flight which was just close to my original flight at 4.40 pm since i was the only passenger who had a connecting flight.
This mistake of theirs costed me a whole lot of mental agony as i was down with sever viral and i also had an ailing aunt whom i had to take for dialysis on the 9th morning - which i could not due to the faulty planning of the staff.
They did provide me with accomodation but the physical and mental harassment i went through was beyond explanation.
Please look into this and i demand some compensation from the airlines as they get away by apologising which is unacceptable in my case
My pnr is wiyi9t - jyoti danak