Indigo Airlines — unreasonable baggage charges | |||||
Dear Sir/ Madam Today 8th December 2017 at 14:10 hrs i traveled by Indigo Flight GE 6064 and my booking reference was KDR92T. Flight was from Delhi to Vadodara. At ticket counter during ticket generation i was charged unreasonable amount excessive load. I was carrying 2 bags 20 kg and 9 Kg respectively and one laptop bag having 2-3 kg weight. I was charged Rs 4200 for carrying 13 KG excessive load. The person at ticket counter did not gave me option to carring 7Kg load to cabin and told that i have to pay for 13 Kg extra which should be 7-8 Kg of extra load actually. I hope you will take up this matter and refund my at least 50% amount i.e arond 2000 INR, I hope you will act on this matter With Regards Robin R Dhar Mobile no [protected]. Was this information helpful? | |||||
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