[Resolved] Indigo Airlines — unusual charges been taken for extra weight in short been buffed and cheated. | |||
On the reception dear at the weighing and luggage counter of indigo on the guwahati airport my luggage exceeded by 3kgs and they charged me 400 rs per kg which should be 300 per kg as per your terms. Though my flight was domestic flight and i was flying to bagdogra today on 28th july at 10:05 my boarding time. The pnr no is-dgrs79. How can u cheat your customers like this please take actions against it so it doesn't repeat with someone else and i want my money back. Was this information helpful? | |||
Aug 30, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Jul 30, 2018 IndiGo Customer Care's response Hi Shreya, Thank you for reaching out to us. Please be informed that charge of the excess baggage at the airport is INR 400 per kilogram, which is effective for the bookings made from 22nd July 2018. Regards, IndiGo Team | |||
Add a Comment | |||
53%
Complaints
5608
Pending
14
Resolved
2885
View all 5608 IndiGo reviews & complaints
+91 12 4435 2500
Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
View all IndiGo contact information
Post your Comment