Indigo Airlines — Very bad experience travelling from delhi to hyderabad

Address:Hyderabad, Andhra Pradesh, 500001

Today i have travelled from delhi to hyderabad by 6e 635 pnr uyy51ipl .

1. They have announced the baggage to be collected from belt no 2 in the flight but the baggage has been delivered in belt no.3.. I have been waiting at belt no 2 unnecessarily. Even though number of indigo staff moving around no one announced the change. After some time suspecting some thing wrong i checked the other belt.
2. Fligh cabin was full of mosquitoes

3. Flight started 45 min late while they announced at checkin counter that it was 30 min late but the display board was showing 15 min late right upto actual boarding time at delhi.

4. The worst part is that they dont have a complaint book at the counter in delhi and when i told them i want to give a complaint they were serching for a piece of paper...

At least i expect them not to announce that they have the award winning service...
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5608
    Pending
    14
    Resolved
    2885
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information