[Resolved] Indigo Airlines — waiting for luggage since one and a half hour

Arunima Pandey

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

My flight 6e518 arrived on time but didn't get any luggage till now. I waiting like a stupid here. Whole night should stay at airport. Indigo is not even looking into concern and just telling me to wait 5 more min since an hour. Irresponsible behavior is often experienced by many passengers travelling to chennai. This has heppened with me several times in chennai airport before also. Indigo should look into this issue and provide me a justice for this incident. It's same as flight being late for an hour and a half.

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Dec 14, 2018

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2018

IndiGo Customer Care's response Hi Arunima,

We are sorry to keep you waiting. We are working on your case and shall request for your patience.

Regards,
IndiGo Team

Verified Support

Nov 12, 2018

IndiGo Customer Care's response Hi Arunima,

As checked with the concerned team, the baggage has been delivered to you. Once again, we are sorry for the inconvenience caused in this regard.

Regards,
IndiGo Team