[Resolved]  Indigo Airlines — website charges card but no ticket and no explanation

1018 :
Sorry, we are unable to reserve the selected flight (S) at this time. Please select another flight (S). It may be because of an
Error or system restriction.

Notice below paid 35000 and due is 0 but there is no ticket. How much more incompetent can these indian airlines companies get?

Total price
35, 448.00
Inr
Convenience
Fee
0.00 inr
Total paid
35, 448.00
Inr
Reset payments
Total amount
Due
0.00 inr
Pay
Now
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Jun 10, 2019
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
May 07, 2019
IndiGo Customer Care's response
Hi,

We regret the inconvenience caused. Please share the bank transaction statement for us to check this with the concerned team.

Regards,
Team IndiGo
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