Indigo Airlines — Why indigo didn't allow me to board

Ref:q5vs4v
I am deeply distressed to write you that despite my confirmed booking ticket of your company and timely arrival at the terminal you did not permit me to do so on frivolous reasons that i was late. even when i was talking to your staff i had 75 minutes from the schedule departure and no reason at all was there to deny the boarding pass. your staff were feeling inconvenience to reply me because what they simply kept me engaged to waste more time. i have to write my examination papers tomorrow and your act has put me in trouble. it is most regrettable act on the part of an air company with your repute. i failed to understand why you are playing with your customers by not briefing them the truth and sorting to flimsy reasons and why you take it granted that customers can be made to understand as you try to make them. no, i will let you feel to realize the pain, agony and hardships customer has to face when you do so.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5612
    Pending
    14
    Resolved
    2885
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information