[Resolved] Indigo Airlines — world most bloody customer care staff I

[Resolved] Indigo Airlines — world most bloody customer care staff I

N Nisar7421 from Mavoor, Kerala

I get a very bloody service from kempegowda internationl airpot indgonairlime staff on 31st october 2018 what a bloody rervation counter staff airline staff in kempegowda internationl airpot indgonairlime staff world most ware staff in air line sector no any response lites only cheating poor people better go to beg in street and make money is good for this kind of staff they want a little responsblities for taking money and cheating bloody bloody staff indgonairlime. Airlines in 31st october 2018 i get very very very bad experience from. This bloody staff Was this information helpful? No (0) Yes (0)
Dec 17, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Nov 01, 2018 IndiGo Customer Care's response Hi, We are sorry to note the disappointment. Kindly share your booking reference/ PNR number so we may get this checked from our end Regards, IndiGo Team Nov 06, 2018 Updated by Nisar7421 H8u75L booking code Verified Support Nov 12, 2018 IndiGo Customer Care's response Hi, We understand missing a flight could be distressful. However, to ensure a hassle-free experience for everyone, we have to follow certain protocols like closing the boarding gate before 25 mins of flight departure. Sadly, you had reported at 1544 hrs for a flight scheduled to depart at 1605 hrs, hence we were unable to allow you onboard. Further, to make it as hassle-free for you as possible our airport team offered you re-accommodation on the next available flight, at the cost of only the fare difference and re-accommodation charges, which was denied by you. We hope that you will understand. Regards, IndiGo Team
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