[Resolved] Indigo Airlines — worst airline and staff, ever. rude manager. | |
Our flight (For two passengers) 6e 321 from kolkata to guwahati was scheduled on 12:40 pm, 25th december 2017. We reached the airport more than 1 hour 30 minutes prior to the scheduled time. When we reached the counter, we were told they cannot let us board the flight (Also that the flight was full) inspite of prior web checking in and booking our seats. At the counter, one of the staff, sanjib kumar sarkar told us he can give us our boarding passes (Because we web checked-in) if we remove the sharp objects from the luggage. After removing the nailcutter (The only sharp object in our luggage) in a minute or so, the staff told us he cannot give us our boarding passes because we were late by a minute and then went to join his other staffs cutting the christmas cake. He came back saying he can shift us to the last flight 6e 573 scheduled on 19:55 the same day. The flight got delayed to 20:40 and again to 22:40. Christmas is ruined because of indigo. Worst airline staff ever. Never traveling by indigo again.
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Mar 18, 2018 Complaint marked as Resolved Dec 21, 2017 Rohith Sree's response U can contact me [protected]
Verified Support Feb 14, 2018 IndiGo Customer Care's response Dear Dikshya, Greetings from IndiGo! We sincerely regret for the inconvenience caused. With reference to your concern raised, we would request you to kindly provide valid booking reference number/ PNR (Indigo Airline) which is about 6 digits alpha-numeric to enable us to assist you. Regards, IndiGo Team | |
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Travelling from Bombay to Hyderabad .6e264 the wording supposed to start @ 2:35 didn't start till 3:10
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