I’m writing this to convey my very bad & worst experience with indigo domestic airlines which hasn’t happened with other airlines. I’ve booked a indigo flight (6e-2652) today (27/03/2019) to delhi from chennai at 4.45 am. I reported to the desk where we will get boarding pass at 3.50 am and reached the desk at 4.00 am, but the indigo airlines representative in desk said that boarding has been closed and i’ve reported late. Actually i had a interview at 9 am in delhi, i begged the representative to consider me as it was only few minutes late. Representative informed me that she can’t help me and redirected to indigo manager and they conveyed the same, i informed them about my interview but nothing helped me. Then they said that at 6.30 am a direct flight is available to delhi to confirm the ticket in that flight i have to pay rs 4736 extra. I had no other option at that time so have paid the extra amount and went in 6.30 am flight to delhi.
I have returned from delhi to chennai via same indigo airlines (6e-2124) which was at 18.05. Due to morning incident i reported to delhi airport for boarding at 14.00 itself. But the boarding of flight from delhi to chennai started at 17.35 which is delayed comparing to normal schedule. So why indigo airlines is doing these kind of cheating to pay extra amount from the passengers.
From the today experience, i’ve decided that i will not prefer indigo airlines for future travel. Please don’t make passengers to pay extra money do consider their emergency situation as well. Was this information helpful? |
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