[Resolved] Indigo Airlines — worst experience with indigo - flight got cancelled

bgaur3

from Pune, Maharashtra

Address:

411013

I had booking of 8th feb 2:10 am from pune to delhi, but my flight got cancelled (Pnr - ef3znj) due to which i missed my next flight delhi to dehradun (P5t4vy). I talked to customer care and they just refunded 2100 rs of pune to delhi but as flight got cancelled from your end why would i bear that loss of next flight. Indigo does'nt care about their passengers. I would never recommend it to anyone as their staff is so casual and they don't have anything to say then sorry.
I am frequent flyer and thought it would be a good choice but this wasn't expected from indigo.
I would be expecting to get compensation amount as its their fault but they hardly bother about it.

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Mar 18, 2019

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Feb 08, 2019

Updated by bgaur3 I want compensation for the inconvenience caused to me.

Verified Support

Feb 09, 2019

IndiGo Customer Care's response HI,

We are sorry for the experience. As checked, our Social Media team is in touch with you on Facebook in this regard.

Regards,
Team IndiGo