| Address: | 560040 | | Website: | www.goindigo.in |
Hello sir,
we reached airport at 1:35pm. At 2:15 we started to go for baggage checking. It took some time for scanning. After that at around 2:20, we were in queue for boarding pass
after one or two people only, and when our turn came, they denied to make boarding pass for us.
They said its closed go to another counter. And when we went there the another counter person said that it is also closing even she was also making pass for the person just before us in queue. We requested also to plz make our boarding pass. but they simply denied. Very poor service i felt by indigo employee. it was urgent and they didnt listen at all. I wont suggest anyone to book through indigo in future even if it is cheapest fare. Becoz we didnt make any mistake here and yet we missed the flight and paid the price just becoz being in queue took little time.
This is total unfair and for this if i'll have to go further, I'll go.
I hope you will help me.
DOJ: 15 mar 2016
PNR: UC8Y8Q
PNR: OCEFMQ
Ravi kumar, [protected]
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