Indigo Airlines — Wrong booking by airlines | |||||
I have just booked a ticket in Bangalore Mumbai sector for[protected] however, the date of journey got changed in the system to[protected]. Despite having seen the date of journey by THREE ADULTS dults, I am not able to comprehend how the date of journey got changed. An amount of Rs.3301/- got debited to my wife's bank account. However, while cancelling the booking I have got a mail SMS confirming the cancellation and there is no mention about the refund of money. The cancellation has been done solely due to erroneous attitude and only with the intent extract money from gullible customers like me. If Indigo has done this with good intention, you would had the courtesy to call me regretting your inability for good reasons what so ever. This matter is being viewed seriously and necessary action as deemed fit would be initiated against Indigo. Was this information helpful? | |||||
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