[Resolved] Indigo Airlines — wrong booking by your website

neetabiyani

from Bengaluru, Karnataka

Address:	Dhule, Maharashtra, 424001
Website:	INDIGO AIR LINES BOOKING VIA GOOGLE FLIGHTS

I was booking flight from indore to delhi on 13th and delhi to indore on 14th of october 2018. The website showed 7:35 pm departure from delhi at the time of booking. Then when tickets got booked, it showed flight time as morning 5:35 am departure time from delhi and thus cheated me. Indigo airline has wrongly taken money rs. 2768 from me. Kindly refund it to the credit card i used for booking and solve the injustice done on me for no fault of mine. The initial selection of correct flight can be seen in attached photograph.

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Oct 23, 2018

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2018

IndiGo Customer Care's response Hi Neeta,

We understand your concern. Kindly share a suitable time to speak to you in this regard.

Regards,
IndiGo Team

Verified Support

Sep 22, 2018

IndiGo Customer Care's response Hi Neeta,

We believe that one of our representatives has contacted you and assisted you in this regard.

Regards,
IndiGo Team