[Resolved] Indigo Airlines — wrong booking by your website
Neneetabiyani on Sep 16, 2018
I was booking flight from indore to delhi on 13th and delhi to indore on 14th of october 2018. The website showed 7:35 pm departure from delhi at the time of booking. Then when tickets got booked, it showed flight time as morning 5:35 am departure time from delhi and thus cheated me. Indigo airline has wrongly taken money rs. 2768 from me. Kindly refund it to the credit card i used for booking and solve the injustice done on me for no fault of mine. The initial selection of correct flight can be seen in attached photograph.
Complaint marked as Resolved Oct 23, 2018
[Sep 16, 2018] IndiGo customer support has been notified about the posted complaint.
Verified SupportIndiGo Customer Care's response, Sep 18, 2018
We understand your concern. Kindly share a suitable time to speak to you in this regard.
Verified SupportIndiGo Customer Care's response, Sep 22, 2018
We believe that one of our representatives has contacted you and assisted you in this regard.
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