[Resolved] Indigo Airlines — wrong booking by your website

 
1 Review
 neetabiyani on Sep 16, 2018
I was booking flight from indore to delhi on 13th and delhi to indore on 14th of october 2018. The website showed 7:35 pm departure from delhi at the time of booking. Then when tickets got booked, it showed flight time as morning 5:35 am departure time from delhi and thus cheated me. Indigo airline has wrongly taken money rs. 2768 from me. Kindly refund it to the credit card i used for booking and solve the injustice done on me for no fault of mine. The initial selection of correct flight can be seen in attached photograph.

wrong booking by your website
Complaint marked as Resolved Oct 23, 2018

Complaint Status


[Sep 16, 2018] IndiGo customer support has been notified about the posted complaint.
Verified Support
IndiGo Customer Care's response, Sep 18, 2018
Hi Neeta,

We understand your concern. Kindly share a suitable time to speak to you in this regard.

Regards,
IndiGo Team
Verified Support
IndiGo Customer Care's response, Sep 22, 2018
Hi Neeta,

We believe that one of our representatives has contacted you and assisted you in this regard.

Regards,
IndiGo Team
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    Indigo Airlines - wrong booking by your website