Indigo Flight — Missing luggage and irresponsible service

I, Bedanand Choudhary, was travelling from Indigo flight no.283 from jaipur to kolkata with my wife Poonam Choudhary via Delhi. After reaching the destination we came to know that our luggage is missing and is left at Jaipur itself and so we contacted the customer care and got a response which was not upto the mark. we have to wait for several hours to get our luggage back. I was facing sort of time as i have to attend an urgent meeting the next morning at Asansol and thats why we chose to travel through flight.However, apart from my meeting cancellation and inconvenience caused to other meeting members I have to wait in kolkata overnight which will cost me to cancel a volvo ticket and a night stay in hotel at kolkata.
Hope to get a positive response as soon as possible.

flight details:
JAI-CCU


JAI DEL CCU


1/ PNR - DCV7VT Apr 09, 2017
JAIPUR - DELHI
6E - 246
Indigo Airlines
DEPART 02:10 PM ARRIVE 03:05 PM
PASSENGERS / 2 Adults E-TICKET NO.
1/ Poonam Choudhary DCV7VT
2/ Bedanand Choudhary DCV7VT

2/ PNR - DCV7VT Apr 09, 2017

DELHI - KOLKATA
6E - 283
Indigo Airlines
DEPART 04:40 PM ARRIVE 07:20 PM
PASSENGERS / 2 Adults E-TICKET NO.
1/ Poonam Choudhary DCV7VT
2/ Bedanand Choudhary DCV7VT