IndiGo — Unethical behaviour

Address:

800020

Legal notice 23-10-16
to,
director general, indigo airlines, kolkata.

Sub:- wrong gate no:- 23 allotted in boarding pass in place of gate no:-23 a and wrong message sent to my contact no: that the gate no:-23 c has been allotted for departure from kolkata to patna flight no :- 6 e 633 from ccu on[protected], -pnr rgrlyx-mr r k s vikram, advocate, patna high court,

sir,

in the captioned case it is to be submitted that the counter receptionist sitting on indigo cabin at 6 p m at kolkata airport has misbehaved with us and wrongly intimated the gate no. Of departure of the aforesaid flight from kolkata to patna at 6:25 p m as gate no: 23 in place of gate no:- 23a, which harassed us as we are suffering from high blood pressure disease and so we had to walk for a long distance to catch our flight in the 11th hour.
We were very much depressed as there was no one to provide us the information about my stipulate flight.It is because of your mismanagement and non co-operation of your ground staff( specially cabin staff) at kolkata airport.

Hence it is kindly requested to refund our fair as charged from us for the said flights within 15 days otherwise i will take recourse of law in a competent court at patna .

It is for information and needful action.

Raj kumar singh vikram
advocate
patna high court
23-10-16