Indira Gandhi National Open University — ignou fees paid but not reflected

Address:

560076

Dear sir,

My name is m. S. Meenakshi. I'm a 1st year mapc student. While trying to register for 2nd year, my transaction was succesful and money was deducted from my vijayabank account. But the ignou webpage was saying that it was not able to contact the bank server and asking to pay again. I dont know what to do. Sending you the transaction details. If i try to pay again, it is not letting me pay saying that the transaction-id has been successful and i should generate new transaction id to pay again. Kindly let me know what to do as the last date of re-registration is oct end.

Name: m. S. Meenakshi
Dob: 13 june 1978
Enrolment number:[protected]
Regional center: bangalore (13)

Transaction date: 16/10/2017
Amount paid: rs.7811
Bank.: vijaya bank

Details showing on ignou page:

Control number: 181rs66149
Transaction id: 181rs66149

Message on ignou site:
Error reason
This txnid has been used previously or was successfully captured.
Corrective action
Please re-attempt using a new txnid which hasn't been captured. Please note that the txnid value must be unique for every new request to payu.in case a txnid has been captured previously, it can't be used again and hence throws the above error.

Thanks
Regards
Meenakshi