Individual — customer care numbers are not attended by your team

Dear sir,

Self and daughter having account in your gandhidham gujarath branch vide account number 17767 & 19491 respectively.
Please not contact details for this both account is [protected] since last 9 year (R) 9 years.

My daughter who is at bangalore tried to collect some cash from syndicat/canar & karnatak bank atm as there is no near by iob atm and to the horror she received pop up msg in atm screen "your contact information not updated" and so on.

She was very urgently in need of money to pay her pg dues, due to this problem i have tried[protected] number almost more than one & half hour & my last call to this number is night 9.14 and the first call was 7.40 &, no body attended me.

Then i tried chief grievance redressal officer (Cgro) contact number[protected], and the reply was this number not existed & please mind these both numbers are printed in the cover page of pass book.

Immediately i put a compliant also as she was badly in need of funds, but till now no body called on my issue.

Now please advise are these numbers are make us fools or "show purpose" or, you want to fill some blank space of pass book cover page or any reason that you have got it printed.

Please sort out this issue immediately.