Individual — deficiency in service

Address:629 52 street 9th sector k.k.nagar Chennai 600 078, Chennai, Tamil Nadu, 600078

I have booked for refill of gas cylinder on 28.2.20 ref no.[protected].
Delivery 2 days
Invoice no.[protected] for rs881 generated on 28.2.20
It was also confirmed the delivery and requested us to share code dac 501 to delivery man on receipt of refill.
With all that communication on status of delivery of gas cylinder a message was posted on 29.2.20 saying:

Invoice has been cancelled due to 48 hrs. Cancellation.
It also says booking cannot be created due to refill order as open order already exist for consumer.

What is all this confusion about after confirming that cylinder will be delivered in 2 days. Does this have any meaning.

If the cylinder is delivered we are going to pay cash or through a debit card.
What exactly in happening with loc and what this tamasha is all about.
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    629 52 street 9th sector k.k.nagar Chennai 600 078, Chennai
    Tamil Nadu
    India
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