Individual — Design problem

Address:

HN 52,KOLHUPANI LOWER

Respected sir,
I purchased a khaitan cooler from Dehradun suburb Premnagar, dealer name is Riddhi electronics, Premnagar, on 14th June 2021 but today when water was being fed by pipe it was broken its bottom from the center near the wheel,
I think it is a design problem or something else, it was an expensive product for me but now is as a waste, sir i would like draw your attention on this problem,
now I want your response on this major problem, its bottom is made from the light weight plastic having not much strength to sustain the water force or something else. please assist me and inspect its body, other things are woring but water tank is broken near the central wheel.