Individual — Drivers Looking for Cabin passengers and Behaviour

Dear Sugama Management,

I had considered Sugama Travels as one of the Punctual and rule following bus.

But the these days services are getting poor. I happen see following very often during my travels.

1. Too much time spent in loading goods.
But, can't wait till scheduled departure time for passenger boarding. Especially foe stops before Race course office

2. Drivers look early for cabin passengers in Guru gunter palea, Jalahhalli etc

3. Overs this drivers gets irritatiled for recess/toilet storage for senior citizens and kids.

I am sure these are not unknown to supervisor. Not sure if management is aware. Looking forward to your actions items.

I am frequent traveller. Today my experience is on BLR-Galagali bus route 74.

Your Passenger.
Sachin