Individual — Irresponsible Response and No Mobile Support

Nathakkarai Toll Plaza

Today I had worst experience with the Nathakkarai Toll Plaza support team. I was called the support team on +[protected] and asked to send mobile support since my vehicle tire got pinchar. The person who spoke to me said will send a person but next few hours no one came or called my no. After few hours I called the same number and said no one came for the support. He simply said that the technician is in an another Toll he will not come today. Also he cutt the call before I ask further information.

I am worried a lot like why the support people like this in this Toll even the vehicle is five minutes distance from the Toll.

Kindly take some necessary action and give some warning to them to do not avoid or ignore from next time. Also educate them like how could responsibly take care when someone ask for the support.

I strongly believe this complaint will do some change positively.

Thank you