| Website: | www.amazon.in/progress-tracker/package/ref=ppx_yo_dt_b_track_package?_encoding=UTF8&itemId=kpknoxornnprwo&orderId=408-7555165-3589927&packageIndex=0&shipmentId=DQ8nhnbS7&vt=YOUR_ORDERS |
For Amazon shopping website, I have shopping so many times but every time I get so many problems, and mentally disturbed and harassment by the amazon customer care executive that they make every ti time fake promises and they used waste of time and waste of money, they used to take so much time from customers, in the same month I face the same issue, and I rise same complaints but every time it goes canceled and delay and after taking so many days, amazon takes more 4-5 days to provide a solution, but after 6 days of extra waiting time, they used to say sorry for the delay, we will not resolve this, we will give you a refund. that it. no other answer from their side. I have every screenshot of product problems and call recordings. and they concern about their feedback survey only and nothing else. i am so much disturbed and thrash from this service.
I am writing to express my deep frustration and dissatisfaction with the experiences I have had while using the Amazon shopping website. Despite being a frequent customer, I have encountered numerous problems that have caused me significant mental distress and harassment from your customer care executives.
On multiple occasions, I have faced issues with my orders, and each time I have reached out for assistance, I have been met with fake promises and time-wasting tactics. The customer care executives seem to have no regard for the value of my time or the money I have invested in your platform. Instead, they prolong the resolution process, causing unnecessary delays and frustration. Even after patiently waiting for their proposed resolution, I have often received cancellations or further delays, only to be told after several additional days of waiting that the issue cannot be resolved, offering nothing more than a refund.
I would like to emphasize that I have meticulously documented my grievances, including screenshots of product problems and call recordings of my interactions with your customer care representatives. It is disheartening to see that your focus appears to be solely on feedback surveys, rather than genuinely addressing and resolving customer issues.
This level of service has left me deeply disturbed and harassed. As a loyal customer, I expect better treatment and a more efficient and satisfactory resolution process. I urge you to take my complaint seriously, investigate the matter thoroughly, and provide me with a comprehensive and satisfactory solution to the ongoing issues I have faced.
I hope to see a significant improvement in the quality of customer support provided by Amazon. I value the convenience and variety offered by your platform, but these negative experiences are seriously impacting my trust and confidence in your services.
for the mentioned details and facing harassment and mental disturbance multiple times this issue, I need compensation.
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