Individual — staff behavior - rude

Address:

571218

Army canteen facility is one of the best honor to the defense personnel's provided by the nation.

However it was observed the staffs (Especially the asst manager in charge) was quite rude. Instead of helping the old & weak individuals they command in loud voice. For eg - my mother is scared & tries to avoid the groceries section.

I was there to help her as she had some medical issues & was dumbstruck by the manner in which they treat the personnel's at the store.
Request that some steps are taken to ease the individuals in choosing the items they need to buy, as they have no choice but pick whatever is available without any proper inspection.

Also needless to say any good items are never in stock. It was noticed few service men travel all the way from remote corner & end up going empty handed or part of their quota eg - liquor section not in stock, hence half the quota was served, so they have to make another trip adding to the cost which makes no sense buying the discount offered.
When pointed out they were quiet annoyed & abused in loud voice.

I lost my father in year 2016 nov - few days before in oct 16 (He was suffering from heart disease) we faced similar situation at the canteen facility in virajpet (Where the same asst manager was present).

Point to be highlighted is to provide a humble, sincere & helpful environment to the service personnel or their representative who suffer from health issues not make it a battle ground to the people waiting in queue & tensed.