Individual — Unauthorised transactions in my account

Address:not aware
Website:infinity retail

Already lodged two complaints on line baring numbers[protected] and[protected] both dated 31.12.2022 can you let me know the status for both these case numbers?currently my account is frozen by bank for all operations on debit card upi and net banking for the past two weeks now and my funds are blocked by the bank as a abundant precaution.
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