Individual — vodafone service providers

Address:Chennai, Tamil Nadu, 600059

I am a regular consumer of vodofone services for the past 10 years as a prepaid customer and last year when i went to usa i have kept my number
In safe cusotody by paying relavant fees. When i came back my number has been deleted and asked to produce all documents and changed to post paid
For 3 months.in that all the 3 months excess charged and it has been
Reduced when i post a complaint. Excess of rs.250/- charged and returned
After deducting all taxes. Now with a great difficulty i have changed again to prepaid and recharged for 347/- where all calls free with net pack. But the net
Will be very slow unable to use. I went to bangalore in june 12 th recharged for
347/- but the phone was not working as i have got all the numbers in my cell
Unable to call my sister during emergency and it asked me to recharge again
I recharged on 22nd 347/- though the first one valid for 28 days. After my return i made a complaint to recredit the amount they keep for the next recharge
But they gave the credit only 293/- with ordinary pack and my network is not working and daily the amount getting reduced for the calls whereas i am eligible for free calls and 2gb data free for 28 days i e from 12th july to 12 auguest. But now it is asking me to again recharge on 2nd a uguest itself without net packs. Why they are cheating the customer like this i do not know. Nobody is answering and responding properly. Kindly help me to get
All my credits as i am not at all used the net pack. I have kept the mobile date swiched off as it is continusly deducting from my amount.
Please clarify and ask them to return my money which i have paid in excess
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Aug 02, 2017
Updated by girija kailsam
just now posted yet to receive a reply
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