Individual — Wrong amount demanded in bill dt 04.05.23

Address:

Sruthi, VKC P O, Thevakkal

Sub:-Wrong Bill amount claimed towards water charges-
Con ID:[protected] Con No.EDA/2845/D
Bill No.[protected] dt 04.05.23 for Rs.3, 172/-

I received the above Invoice claiming Rs.3, 172/- (Rupees three thousand one hundred and seventy two only), towards water charges.
I am remitting the water charges regularly as per demand and I had remitted the last bill on 12.03.2023.
My house has been locked for the past 18 months, nobody is staying in the house and hence no water is consumed. I had received the above bill claiming Rs.3, 172/-, which is absolutely wrong.
So I request you to look into the issue and make the appropriate correction at your end and generate the revised bill.
I am attaching the bill dt 04.05.23, screen shot of present meter reading and payment details dt 12.03.23 for your perusal.
Expecting your early response.
Thanking you,
Yours faithfully,
Roy Mathew
Chief Manager (Rtd)
Indian Bank
Ernakulam
Mob:[protected]