Indo Shop — complaint regarding fraudulent practices and icici scam by indo shop

Address: Mansrover Road Chandkheda

I received a call from INDO SHOP where they told me they were from the service department and that ICICI cardholders were eligible for an offer, including a discount card and a gift. I informed them that I was not interested in this offer, but the representative insisted that this was not optional. She said that even if I didn’t agree, I would still be charged on my card, and I would have no choice but to pay the full amount. She mentioned that I could cancel the offer if I faced any issues.

However, now they have a term stating that I can only cancel if they fail to provide assistance. I was never interested in this welcome kit, and I even asked the executive to call me back later as I was busy. But she was very insistent, saying it was urgent to complete the call so they could release my kit. I made the payment, but during the verification call, I stated that I wanted to cancel. They told me to contact another team, and now no one is helping me. I’ve called many times, but they are not responding properly.
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Mansrover Road Chandkheda
    India
    File a Complaint