| Address: Mansrover Road Chandkheda |
I received a call from INDO SHOP where they told me they were from the service department and that ICICI cardholders were eligible for an offer, including a discount card and a gift. I informed them that I was not interested in this offer, but the representative insisted that this was not optional. She said that even if I didn’t agree, I would still be charged on my card, and I would have no choice but to pay the full amount. She mentioned that I could cancel the offer if I faced any issues.
However, now they have a term stating that I can only cancel if they fail to provide assistance. I was never interested in this welcome kit, and I even asked the executive to call me back later as I was busy. But she was very insistent, saying it was urgent to complete the call so they could release my kit. I made the payment, but during the verification call, I stated that I wanted to cancel. They told me to contact another team, and now no one is helping me. I’ve called many times, but they are not responding properly.
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