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Indraprastha Gas Limited [IGL] Complaints & Reviews

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Last updated Apr 17, 2024
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Indraprastha Gas Limited [IGL]
Customer Service Contacts

Indraprastha Gas Limited [IGL] Phone Numbers

Phone
+91 11 4607 4607
853
314
Fax
+91 11 2617 1860
+91 11 2617 1863
+91 11 2617 1921

Indraprastha Gas Limited [IGL] Website

Indraprastha Gas Limited [IGL] Head Office Address

IGL Bhawan, Plot No. 4, Community Centre, Sector 9, R K Puram
New Delhi
New Delhi District
Delhi
India
110022

Indraprastha Gas Limited [IGL] reviews & complaints page 12

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B
Bhaw91
from Delhi, Delhi
Jun 5, 2022
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Igl gas connection

Address:Delhi

I had applied for gas connection in July 2021 and paid rs7000 in cash for the same. But there was no action afterwards. No one came to install the gas connection. I had called the customer helpline several time but no relevant response was there. It's been almost a year no action is taken to install the connection. Such poor service...
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O
om1969
from Delhi, Delhi
Jun 3, 2022
Jul 27, 2022
This thread was updated on Jul 27, 2022
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Complaint regarding not repairing the dug road by IGL contractor for laying of new PNG line

Address:HUMAYUN PUR OPPOSITE NCC OFFICE PARK

महोदय,
हिमायूं पूर गांव, सफदरजंग एन्कलेव, नई दिल्ली में एन.सी.सी. पार्क के सामने मकान न. 113, 114, 115, 116, 117 व अन्य के आगे पी.एन.जी. की नई पाईप लाईन डाली गई है। लाईन बिछाने के कई महीने...
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A
Arvindu
from New Delhi, Delhi
Jun 1, 2022
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Misbehaving with the customer

IGL is looting people, they misbehave with the people, if someone complaints, they are thief, they just try to keep on making money without even doing any work....
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S
Sunita and neeraj
May 30, 2022
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Replacement of defective meter and regulator problem

Address:Neeraj, m-46, 4th floor sri niwaspuri, new delhi-65

To
The IGL company
R.k puram
Plot no-4 sector-9
New delhi-22

Sub:-replacement of defective meter
Resected sir,

I hereby notify that the IGL meter in my house BP no-[protected] and connection name- sunita and neeraj.my new connection is not working in meter problem and regulater related problem.I have complaint many times for customer care but no acrion has so far been taken...
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O
om1969
from Delhi, Delhi
May 26, 2022
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Complaint regarding not repairing of dug road for laying of gas pipeline.

Address:115 Humayun Pur

हिमायूं पूर, न. दि. एन.सी.सी. पार्क के सामने के आगे पी.एन.जी. की नई पाईप लाईन डाले हुए कई महीने हो गये है लेकिन खोदी गई सड़क को ठीक नहीं किया गया है। बारिश में पानी ठेकेदार द्वारा...
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K
khazan_air
from New Delhi, Delhi
May 23, 2022
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Regarding repairing of dug up road/pits

Address:Block B-3/67, Sector - 17, Dwarka, New Delhi - 110078

The road in B-3 block, Sector-17, Dwarka, Delhi was dug up for laying of new png pipe line by trenchless system around 3 months back but the same has not been repaired till date. The road is badly damaged and the pits are lying open which are posing a great danger to the vehicles as well as pedestrians. Today i.e. on 23.05.2022 (Monday) after a heavy spell of rain, my car got stuck in the open pits in the parking area and cannot be moved...
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S
sandeepbhardwaj
May 22, 2022
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Relocate meter

Address:Hno-1014 c, G-block phase-06 Aya Nagar

I want to relocate my gas meter because it is installed inside the kitchen....
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A
Amit Vashishtha
May 21, 2022
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Connection not done after 5 month

Address:Flat no 303 tower 11Panchsheel hyunis sector 1 201301

I have applied for LIG connection 15jan2022 and I submitted all documents your Seles Persian mr. Ramkishor +[protected] and I have followed to Ramkishor last 4 months but he did not picked my call and no solution.

Pls resolve this complaint

Regards
Amit vashishtha
Noida extension west
Panchsheel hyunis flat no 303
[protected]...
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R
RAKESH MADAN
May 21, 2022
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PNG Meter not working

Address:B 85, Upper Ground Floor, Freedom Fighter Enclave, IGNOU ROAD

PNG Meter not working....
+1 photos
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S
sksnag
May 20, 2022
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Regenerate the correct bill

Address:D 513 DDA Flat Bindapur New Delhi 110059

Indraprastha Gas Limited [IGL] — B P Number: [protected]

sksnag
May 20, 2022

Please Correct the bill.
You have made wrong Bill,
This time.
In the last payment, In the last bill you have already charged the additional security Deposit of INR 1000. And I have already deposited INR 1000 additional as Consumption Security Deposit. From your RK Puram office, I have already collected the...
+3 photos
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S
sksnag
May 20, 2022
May 21, 2022
This thread was updated on May 21, 2022
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B P Number: 4000033350

Address:D 513 DDA Flat Bindapur New Delhi 110059

Please Correct the bill.
You have made wrong Bill,
This time.
In the last payment, In the last bill you have already charged the additional security Deposit of INR 1000. And I have already deposited INR 1000 additional as Consumption Security Deposit. From your RK Puram office, I have already collected the Receipt of Security Deposit, and your official confirmed me that no any further Security Deposit will be charged...
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B
Bhagyas hree
from Noida, Uttar Pradesh
May 19, 2022
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Regarding bill and customer service

Address:Noida

I haven't received till date any bill and now they ask me pay late fees also and submit money was also not deducted not received any receipt till date for pid amount also when I haven't received my bill why i suppose to pay late fees charges and when I m complaining from last five to six month no one from igl team has help me till date no one answering or sorting out my problem. I need reply from igl...
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O
om1969
from Delhi, Delhi
May 19, 2022
Jun 28, 2022
This thread was updated on Jun 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Leftover the digging road after laying of new PNG line - need urgent repair of the road by the concerned contrator

Address:Humayun Pur, Safdarjung Enclave, New Delhi

महोदय,
हिमायूं पूर गांव, सफदरजंग एन्कलेव, नई दिल्ली में एन.सी.सी. पार्क के सामने मकान न. 113, 114, 115, 116, 117 व अन्य के आगे पी.एन.जी. की नई पाईप लाईन डाली गई है। लाईन बिछाने के कई महीने...
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R
Ravi1474
from New Delhi, Delhi
May 15, 2022
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Sewer Damaged

Address:323/2 hari nagar ashram near honda service center new delhi

The IGL company was working in front of our house and they damaged our sewer line which caused a high water leakage in road, The water is causing the high risk of accidents and mosquitoes breeding. The water is also damaging our basement area. Please get this fixed asap we are suffering from it....
+1 photos
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P
Panky247
from Delhi, Delhi
May 11, 2022
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Gas Pipeline Wrongfully Installed

Address:New Delhi

We were contacted by IGL to install pipeline and they installed meter. Now after almost two years they are saying they won't be able to supply us PNG as connection cannot be started. I have following issues then:

1. If it was not possible then why did they install meter and pipeline that is taking too much space.
2. If I remove pipeline on my own will have to incur charges and damages to property.

I complaint...
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G
Geeta rani123
from Muzaffarnagar, Uttar Pradesh
May 10, 2022
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BP No. 3100004428 is not start working despite my so many visits to your office

Address:Muzaffarnagar

Hey guys please start my connection of BP No. [protected] its my request 😌, I visited Igl service centre so many times, i have been complaining on igl centres from last 2years but nothing happens, you all guys just give excuses, you already started all my neighbours connections they have been using the gas service from last 2years did you guys hates me, please start my connection, First time you told me that your connection will start after...
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G
Geeta rani123
from Muzaffarnagar, Uttar Pradesh
May 10, 2022
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BP No. 3100004428 is not start working despite my so many visits to your office

Address:Muzaffarnagar

Hey guys please start my connection of BP No. [protected] its my request 😌, I visited Igl service centre so many times, i have been complaining on igl centres from last 2years but nothing happens, you all guys just give excuses, you already started all my neighbours connections they have been using the gas service from last 2years did you guys hates me, please start my connection, First time you told me that your connection will start after...
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D
drpriti82
May 6, 2022
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Excessive bill- bill number- 6000086258

Hi,
The bill for my house has been paid already in advance for the month of Dec 2021 . Still we received a bill for the peiod of Jan 25, 2022- April 29, 2022 for Rs.20219. The house is resided by our only 2 elder parents and the bill is absolutely unrealistic for their usual usage. To follow up for this bill at the gas office is a mental harassment and trauma for the senior citizens as the gas agency people are stating to them it’s...
+2 photos
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C
Chetan varshney
from Delhi, Delhi
May 4, 2022
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Waterpipe damage by IGL at the time of road pipeline feeting

Address:My address. Chetan varshney ,492/3c gali no 7 mahavir block,near handa govt school bhola nath nagar shahdara delhi 110032 mob 9873364726 ,9971896646

Dear sir, Water pipe damage by IGL labour at the time of IGL pipe fitting on gali road. Kindly repair water pipe as soon as possible as i am facing water problem scince 1week. As Due to IGL pipe line work on my gali raod, water pipe was damage by your IGL labour. My address. Chetan varshney, 492/3c gali no 7 mahavir block, near handa govt school bhola nath nagar shahdara delhi 110032 mob [protected], [protected]...
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T
Tulika Johri
May 1, 2022
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IGL connection disconnection

Address:Plot No 126, Ground Floor,Shakti Khand 3 ,Ground Floor,Indirapuram ,Ghaziabad

Hi, Need to disconnect my IGL connection Permanently as we have been shifted to some other place...
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