Indraprastha Gas Limited [IGL] Complaints & Reviews

The IGL company was working in front of our house and they damaged our sewer line which caused a high water leakage in road, The water is causing the high risk of accidents and mosquitoes breeding. The water is also damaging our basement area. Please get this fixed asap we are suffering from it....

We were contacted by IGL to install pipeline and they installed meter. Now after almost two years they are saying they won't be able to supply us PNG as connection cannot be started. I have following issues then:

1. If it was not possible then why did they install meter and pipeline that is taking too much space.
2. If I remove pipeline on my own will have to incur charges and damages to property.

I complaint...

Hey guys please start my connection of BP No. [protected] its my request 😌, I visited Igl service centre so many times, i have been complaining on igl centres from last 2years but nothing happens, you all guys just give excuses, you already started all my neighbours connections they have been using the gas service from last 2years did you guys hates me, please start my connection, First time you told me that your connection will start after...

Hey guys please start my connection of BP No. [protected] its my request 😌, I visited Igl service centre so many times, i have been complaining on igl centres from last 2years but nothing happens, you all guys just give excuses, you already started all my neighbours connections they have been using the gas service from last 2years did you guys hates me, please start my connection, First time you told me that your connection will start after...

Hi,
The bill for my house has been paid already in advance for the month of Dec 2021 . Still we received a bill for the peiod of Jan 25, 2022- April 29, 2022 for Rs.20219. The house is resided by our only 2 elder parents and the bill is absolutely unrealistic for their usual usage. To follow up for this bill at the gas office is a mental harassment and trauma for the senior citizens as the gas agency people are stating to them it’s...

Dear sir, Water pipe damage by IGL labour at the time of IGL pipe fitting on gali road. Kindly repair water pipe as soon as possible as i am facing water problem scince 1week. As Due to IGL pipe line work on my gali raod, water pipe was damage by your IGL labour. My address. Chetan varshney, 492/3c gali no 7 mahavir block, near handa govt school bhola nath nagar shahdara delhi 110032 mob [protected], [protected]...

Hi, Need to disconnect my IGL connection Permanently as we have been shifted to some other place...

Applied for new connection on 3rd March 2022. It is about two months and i have followed at least 10 times but they just keep on lying that will get it done. some times the lock was closed then the address is wrong.

Does IGL functions in this way only ?

B P No. : [protected]

Mobile No.: [protected]

Email id. : [protected]@rediffmail.com

Address.: E-9, First Floor,...

Installation is pending for many weeks.

Partly pipeline is installed, but main connection t point connection not done

so many calls and mails have been written, but no action is there

My mobile number is [protected]

Sham Lal Sachdev...

Dear Team

My name is Charu, a resident of A-3/318-319, 1st floor, Unity enclave, sector-28 Rohini, Delhi-110042. Recently, In our area, IGL has started but the executive is charging Rs.450 for changing the nozzle to everyone's house and made it mandatory, then only IGL will start coming to our premises.

Would really appreciate it if you let us know, why this is chargeable?Before that, we were using the IGL Connections...

Dear Team,

While i have called many times to customer care but I am not getting any resolution

Today also I speak with customer care executive Mr. Roshan but he has not the able to understand the issue raised by me and when I asked for Head office contact detail so that i can escalate .. he has not provided the contact details of head office or any other contact where i can escalate

It seems...

आप cng की क्वालिटी चेक करें और मिथेन की % बताये पिछले 1 महीने से हमारी कार की एवरेज 23 km/ kg से घट कर 12 km/kg आ रही है किट की सैटिंग चेक करवाली है प्लग नये बदलवा लिये फिर भी रिजल्ट 12 km/ kg ही...

Applied for new connection bp number generated but afterwards no response from the team. Totally tired/ frustrating in follow up . Nobody picks phone. No response from the concer dma's

Mukesh verma
Bp no [protected]...

Please Correct the bill.
You have made wrong Bill,
This time.
In the last payment, In the last bill you have already charged the additional security Deposit of INR 1000. And I have already deposited INR 1000 additional as Consumption Security Deposit. From your RK Puram office, I have already collected the Receipt of Security Deposit, and your official confirmed me that no any further Security Deposit will be charged...

My IGL connection pending from last 2 months and the person named kapil is making us fool from last 2 months... doesnt even pick up the call.. his number is [protected]... please get my connection up and running... i am fed up now...

BP NO. - [protected]

I have made full payment of.rs.7000 but even after 4 months my connection has not been installed yet. Kindly get my connection installed within this week on urgent basis. Its already very delayed....

Sir,

With great regret I would like to file complaint against improper PNG pipeline installation in my house/property. It is causing immense trouble to me and my family. I was never applied for connection however PNG pipeline has been installed on my roof and damaged my walls and tiles everywhere. Your contractor has illegally trespassing in my residential property and illegally installed the gas pipeline connection through...

The guys from IGL were laying and creating infrastructure for gas line.Without my consent they went to my terrace and laid the pipeline on the main wall(on the wall and not on sides).Irony is there is no use of the pipeline where they have laid that pipeline.

My pipeline that i will be using has been properly laid on the side wall.I am not able to understand why these guys have laid the pipeline over my wall that will not be...

I submit my form dec2021 to associates of rajender nagar sahibabad, ghaziabad, up-201005.Payment was deducted but connection was not installed.
I call at office and customer care many times they always we highlight your problem and we send the team tommorow but till now nobody comes.
Now its the fourth month starts payment was done please do the needful....

Hi,

On 23rd March I raised request for new connection. BP number is [protected].
After that I am continuously following up to get the connection but no success. Every time I called the call center they give some kind of excuse but no progress. I have shared documents with 2 IGL representatives but call center is informing still they have not received documents.

We are 2 senior citizens & struggling for...