Indraprastha Gas Limited [IGL] Complaints & Reviews

Yesterday a man from IGL came to our house as we have applied for new connection but because of certain reasons we were not able to make it and we refused to it after that he got mad at my mom and misbehaved with her
So I want to take care about it and you should enquire it as soon as possible because I am not taking this ## anymore you take action or I will by my way I am a practicing lawyer I High Court of Delhi I am going to sue...

Today the connection of IGL has been fitted in my side building but the pit was dig in front of my house and the pit was left opened and the water has been filled in the pit. I asked the employees of IGL to filled the pit but the employees refuse to do the same straight away..
Address- Rohini sector 25, pocket 9, flat 123. .
pH no. Of IGL employee- [protected] who dig pit.

I want action against this attitude and...

My BP NO. is [protected] Gujranwala Apts Vikas Puri New Delhi-110018

I am out India since September 2020 and our house locked but still reeving

Bills gas was not used during this period please do not send biils till we return back to India I am super citizen 80+ and I feel harassed,

Mohan Kawatra...

I have received an exorbitant IGL bill in the month of Jan. I am currently out of station since last one year and have not been using gas since the. I have paid the charges every month around Rs.140. Why is this exorbitant bill this time coming from IGL tis time. I have attached all the required documents. Please look into the matter and request a resolution at the earliest.

BP number:[protected]
Invoice number:[protected]...

Hi Team, I have applied for IGL Gas pipeline connection for my household and also paid the full amount 4 months back. However even after constantly follow ups I didn't get any proper revert from any of your executive and everyone is trying to transfer their responsibility to another person and shared a mutiple no's With me and ask me to connect with this person everytime which is of no use as they always said we will do this by next week...

I have got a new IGL connection on 13th October and I received a bill of 6th December for 39 days which has consumption unit mentioned as 41, 82 units.
No one from IGL has ever visited my premises and no one has taken reading from me via WhatsApp or call. So, this is a clear case of fraud where IGL is charging double the amount which I had consumed at that time.
Now, when I had called their customer care they are rudely saying...

My cheque has been submitted on 17th nov 2021 which cleared on 23rd nov 2021 after that the IGL's employee told me that connection will be done within a month whoever it's approx 2 mnth but after regular reminder to that employee we didn't even get any connection in my flat and having a toddler in the home is too difficult to manage a gas cylinder. Every time it's feels dangerous. But I think the company is not interested to deal in new customers....

Sir,
There is mistake in spelling in customer name. My name is Lakhvinder Singh Pathania whereas it is mentioned as Lahkhvinder Singh Pathania. it requires necessary correction in your records.
Thanks,
LAKHVINDER SINGH PATHANIA
BUSINESS PARTNER NUMBER: [protected]...

My complaint about my PNG connection which is not installed till date, whenever I have registered vide BP no.[protected] and ca no.[protected].Meanwhile we have change our kitchen to G/F.COMPANY SAYS YOU APPLY NEW CONNECTION AND CANCLE TO OLD.i GOT INFORMATION ABOUT DISCONNECTION IN WHICH I HAVE TO PAY MORETHAN 3000 RUPEES, WHY SHOULD PAY THIS AMMOUNT WHEN I DID NOT USE A SINGLE mg GAS FROM THIS CONNECTION DUE TO YOUR DELAY.YOU ARE REQUESTED...

This is regarding the disruption in gas service happening in my home town area Bareilly gopal nagar near Tiwari general Store.
From last two years, continuously at the time of breakfast and dinner gas service gets stopped in my area. We have to send our children to school and family to office but they all are going without lunch.

Gas is a basic requirement, unavailability of same causing serious disruption in our life....

My BP Number is [protected]
I received a wrong Bill of November 2021. This Bill is bearing INR 1100/- more.
Please correct the Bill.
The Bill is of 1755/- in stead of Approximately 700/-
Please correct the Bill of November, 2021 and December 2021....

Dear Sir,

This is regarding the BP no - [protected], Which has been disconnected 3 months before but billing is still happening . Several discussion happened but nothing happened.
I am forced to take action against them.

Pls. help to get this resolved .

Rgds
[protected]...

I applied for New IGL connection long time ago. My BP no is [protected]. I have been following for the connection from last 3-4 months but no one has visited my home for connection. I call IGL customer care every week from last 2 months to register complain and they promise connection will be done in 4-5 days but connection is still pending. I also tried calling Gurgaon IGL control room but show a careless attitude and always respond by saying...

The gas supply of BP no. [protected] got disconnected today, please raise the final bill for payment so as to get NOC by tomorrow positively. Thanks...

My BP no. is [protected]. There is no gas meter installed in my flat only pipeline has been installed by IGL. When I reached IGL to install meter and activate my gas connection they told me that as per their records meter is showing installed since 2018. But I have taken possession of my flat in October 2021 and I am the first owner of this flat. In 2018 it was a raw unit and nobody was living there so how meter got installed in IGL records....

Request was lodged on 17.12.2021 for disconnection of Gas supply to Qtr No.18, Type-III, Sector 1 Market, R K Puram as I have to handover the premises. As on date, no action seems to have been taken. Kindly do me favour by getting the gas supply disconnected today positively. The Business Partner No. is "[protected]" in the name of Hira Lal Razdan. Another request lodged today with customer care service.

Regards

Hira...

I got IGL pipeline connection two years ago, but have not got a gas supply yet. The reason given is that the connection is not linked to TF. Despite filing complaints several times at customer care, no concrete step has been taken so far. With no gas supply available, we have to refill the cylinder which costs us dearly.

I request you to take the matter seriously and resolve it as soon as possible.

Regards,...

DEAR NODAL OFFICER SIR,

REQUEST YOU TO KINDLY HELP ME WITHIS ISSUE FOR TIMELY BILL PAYMENT AS NO ONE IS RESPONDING OR EVEN ACKNOWLEDING MY TRAILING MAILS FOR LAST 10 DAYS

Thanks & Regards,

Sudhir Saxena
[protected]

Hide original messageEdit
----- Forwarded message -----
From: sudhir saxena
To: "customercare.[protected]@igl.co.in"
Sent: Sunday, 19 December,...

My new gas pipe line fitting done on October 2020 meter number RAR[protected] and another number [protected]. Your contractor left hanging 23 inches above the height where the meter is installed and the distance from the gas stove about 50 inches. They went with a promise that they will come and fix it, but till now no action has been taken. Does no one come to do inspection from IPGL side please solve my problem.

Beena...

Team IGL,
BP NO: [protected]

It has been observed that our bill amount is coming too high when it is compared with daily usage.

I request for a visit to check the leakage or any other issue which is causing this abnormal bill.Earlier also this concern was raised but no response was given from your side.

Treat this urgently....