Indraprastha Gas Limited [IGL] Complaints & Reviews

Pls look into my IGL BP No. [protected]. In same building new connection getting connected.

My Name Rajiv Kumar
my BP no[protected]

IGL Not Proving connection yet

Apply date 20/11/2021

Meter Instillation 13/12/2021

Still note getting connection
very poor service
give me reason for dealy

I request many times over phone my complaint but till time I have no any relief. I want to shift my IGL Meter because this is just on my Gas chulha, and most dangerous for my family. Please shift the IGL meter.

Sir, I live in Bhagat Colony, Gali No 4, house no 69, Sant nagar Burari Delhi. In our area your company has recently finished IGL pipeline fitting work. At our above address work is not completed in a proper manner. Your company workers did not finished the work and it has been pending for the last 8 month. Many telephonically complaint to area manager, Inspector and contractor have been made during this time period but all in vain. All your staff behaviour is also not cooperative. I am requesting you kindly look into the matter and sort out the problem as soon as possible.

I am having igl connection in my flat c222 gaur cascade rajnagar extn ghaziabad. I am not using the gas since last 2 yrs during Corona
Igl is issuing bill and leaving penalty and not clarifying. I have called so many times, either they are not picking call or not clarifying.

This e-mail is to inform you that on 1st June, I paid 7000 each for 2 different premises and till date there is no update in reference to when it begin.

I have a senior citizen at home and looking at the current circumstances, I need the same to be taken care of ASAP

BP # [protected] (Under Harpreet Kaur)
BP # [protected] (Under Harjeet Kaur)

I raised a complaint over the phone a week and the executive said it will be taken care of as he fast track the process.

I need immediate attention on the same.
Contact # [protected] (Harpreet kaur)

Gas is licikeg out side so how you can charge to me.
all ready have make a complain my complain no is.[protected]
Bp no. [protected]
but my problem is not solve...

There were 3 connections installed into our house. where the first floor invoice we received with the correct details after approximately two months but the ground and first floor invoices were not sent. after repeated inquiry and taking more than 4 months followup IGL informed that the other two meter installed are into some one else name.
Have been in contact with IGL through customer care they make the same excuse and ask for documents and NOC from the person the meter is installed.
While this is a pure Negligence of IGL at their end that they did not cross verify their meter allotment before installing at our two floors.
Electricity invoices for the latest month also provided for cross check their records.
This is unnecessary wasting our time and causing mental stress while IGL can solve the issue simply visiting the place and reverify the records.

Dear IGL please look into this to resolve the issue with no delay.

Regards
Ramesh
[protected]

Dear Concerned,
In continuation to trail mails being communicated from my end to you towards discrepancy in the billing. I would like to inform you that I have been billed Rs.1435.16 /- vide invoice number[protected], dated 2nd February, 2022 including Rs.539.22, current bill. Kindly be informed that i have already made payments of Rs.1435.16/- towards IGL gas supply for domestic consumption. Details are appended below for your...

There is Costant leakage smell

Sir
This is regarding BP [protected], I have been receiving and paying bill of png regularly except the current bill without consuming a single unit.
Now I being threatened of disconnection kindly let me know why I should be charged for non consumption
Please look into the matter
Resolve the issue.

Regards

Anupma SHARMA

Sir/ madam,
Please temporarily disconnect gas supply of bp no. [[protected]] in the name of Suresh Raizada at the following address: —
979, 1st floor, Arun Vihar
Noida 201301
The connection is not in use for quite some time but minimum charges are being levied. An early action is requested
Thanks,
Suresh Raizada
Mob: [protected], [protected]

There are bill generated against my name and address even when there is no meter installed at my house.

I am having domestic IGL gas connection having B.P. No:[protected]. My residence address is, , ,
SE-128, Shastrinagar, E-Block, Ghaziabad-201002, UP

Direction of vale provided in my Kitchen needs to be changed by fixing a 90 degree bend. System can be isolated by closing Battery Valves provided in measuring system out side Kitchen.
Hose provided is also very old & already expired Needs to be replaced urgently.
I will pay for all services & material.

Sir/ Madam

Our indraprastha gas connection was done since more than one year. But gas supply is not started/ initiated till now, despite several requests and reminders. Our bp no. is [protected] and service request no. is [protected]. I request you to look into the matter and get the gas supply started.

Mobile no.: [protected]

I want to change my pipeline fittings because it’s wAs to fit according to me

I got a call from IGL staff and i was confirming something regarding documents but instead of confirming my problem she stated that are you sending document or not again said are you sending or not. So i think that her behaviour should be good i think that this problem will solve ASAP

HER NUMBER
+[protected]

Dipti

I have called many times for new GAS connection in our local office but there is no responce till date and talk like rudely.

kindly take action and supply and install new connection in our house.

I had applied for a gas connection by depositing money in your company, dated 28 10 2021. Whose BP number is [protected] but the gas connection was not installed, after that I complained on 08.01.2022, with service request no [protected] after that the team came and went away after installing the meter. Even today my gas has not been turned on yet and I have to complain on 17.01.2022 with service request no. [protected]. Tell me first so do you guys give connections to the customer to harass, the worst experience I have ever had is with you and I want that No one should buy your connection because there is no service of yours at this time, whenever you call customer care, the answer comes that your connection will be operational within 90 days and your service will be done when you raise complaint. it will be done in 3 days, but the connection is not being started, I will tell all the citizens of the whole India that no one should buy IGL gas connection.

Dear Team,

There is some relocation charges in my billing of Oct-Nov'21 for which i have called several times to customer care but my issue not get resolved..
Initially when meter was supposed to install i have told the concern person to Install the meter at one place which was very easy to install but i have forcefully told that this can't be installed there and placed the meter in my kitchen itself which obviously captured my considerable space while later within week in all my surrounding flats meter was installed at same place which was suggested by me and I was forcefully told that same can't be done ... so why these double standard at same place ... now i have again requested to place meter at same place which was earlier suggested by me which also cost me extra in other expenses and a relocation charge also charged approx. 1150/- in my bill which i am not able to pay which i have already called & told to customer care
So requested for reversal/waiver for that extra relocation amount charged so I can make my balance payment and settle the account ...for which i have called many times for settlement ...

Appreciate and positive revert on above ..

Regards
Nirankar Jaiswal
[protected]