Indraprastha Gas Limited [IGL] Complaints & Reviews

I have done the security amount payment since more than 6 month but still supply has not been started in our apartment, As we could hear always false statement from IGL representative Supply will be started in next 5 days similarly 6 month is over now but no update from IGL team....

BP No. [protected]
We moved to a new house and got a new IGL connection. Previously we used to pay 500-550 for 2 months. This time the bill was for 2000 rupees that is only for 1 month and 23 days. Even if the price has increased, it doesn't make any sense that we have to pay 4 times of what we used to pay before. This is ridiculous. The customer care executive didn't even address my concern he just told me that I've been charged for...

This is with reference to PNG bill against BP No [protected]. As per my duty nature I am not using PNG since many months, which can be verified by the readings. Still I am getting bills on regular intervals. Kindly look in to it and correct the bills. Accordingly the bills be adjusted.

Dr. K. N. Singh
Head, Division of Forecasting and Agricultural Systems Modeling
ICAR-IASRI, Library Avenue, PUSA
New Delhi-110012br...

We applied for new gas connection in August 2021 (IGL gas pipeline), and even after 4 months connection has not installed, whenever we reach out to the IGL team they make false commitment of getting it installed in next couple of days which never happens. It's been a month we stuck in this viscous circle with no help from anywhere...

I m very dissappointed with ur service..u working labour who r installation the connection at home ..they came from last 10 days and says today we did connection but naver came back.. yesterday thy came and said we came tomorrow and connect..but till know naver came..in my house lane mine is last connection but thy naver joint the igl pipe line connection..I m fed up from all this ..we r working and our office not give me leave every day..for...

My igl meter is too fast. Inspite of closing the knob and not using it, the meter still keeps on running....

My House WZ-1090, Basai Dara Pur, New Delhi installation IGL connection two year ago. IGL having BP No.[protected]. Regrettably, till date my connection has not yet started in-spite 90 days TAT. My nearby street and house already IGL connection starting last 90 days.

I have made more than 50 calls to customer care till date and complaint(three times) already through customer login but very poor responses from the same. IGL team...

We have deposted Rs. 6000/- on dated 26.2.2021 for full pyament for insalling a new connection of ccoking gas at 63, Paschim Vihar extn. new delhi -3 but no conection was insalled, however only meter was installed 2-3 month ago. No response even after repeated telephonic reminer. Our BP No.[protected]. Kindly do the needful urgently. complaint no at customer care[protected]....

I have applied for new connection in the name of my mother namely smt. Janak Ahuja.
My connection number/bp number is [protected].
I had made the payment through cheque for an amount of rs 6000/- . The payment was duly credited on 27.11.2020 in the account of the company. After that, I have called and talked to customer care many times but till date my connection has not been provided or started. I have been waiting for your...

We apply for new connection one month ago my apply no. [protected] name HARPREET KAUR but not replying we dally contact customer care he gives me number other person but not received over call [protected] is not reachable or switched off 2nd no. Not received owes call...

Had applied for starting gas pipeline service 4 days ago. No one has replied to start it. BP [protected]....

Hello
I am residing at 81 sandesh vihar Pitampura nee delhi 110034
I want to know when my igl pipeline connection will be operational
It is getting very difficult to reach you on Customer care it is sometimes not working or busy
If possible arrange call back on [protected]...

Hello, Paid the security deposit on 15.11.2021, got my
BP number [protected] and yet despite contacting 3 different IGL personnel, no one has come forth to install the necessary equipment.
In fact, each person keeps providing the phone number of another to contact.
What sort of an operation is this? Very discourteous of IGL making the customers go around even when the process has been made online....

Dear sir
Please note that I am the owner of Flat no. 2/60, First Floor, Roop Nagar, Delhi - 110 007. I applied for a PNG line but the same was not connected as the owners of ground floor complained that the pipeline should not be taken from anywhere on the walls of their Ground floor flat. Then again the second floor owner wanted to install but they did not want the pipeline to be taken from the walls of their flat.
Now since...

We have got gas pipe and meter installed at our residence 2 and half years back but not getting connected by underground gas pipeline.
We complained several times at various levels but all in vain.
Please do something otherwise take your meter and pipes back....

Hi, we made a new connection request but pipeline is added but no one is concerned about making the gas pipeline active.

Its been weeks following up with people but its the worst service i have ever seen

New BP info

ACKNOWLEDGEMENT ACCOUNT CREATION
Your BP No. for new PNG Connection is [protected].
Please check registered email [protected]@GMAIL.COM...

I have applied for a new connection in Sunder Vihar, Paschim Vihar on 24.06.2021 having BP No. [protected]. Regrettably, till date my connection has not yet started in-spite 90 days TAT. I was an igl user for the last 9 years in my old house and this is my new house.

I have made more than 100 calls to customer care till date but very-2 poor responses from the same. Single reply given by CCE `` We have escalated your matter and...

I just had a conversation with Nikhil from Noida SEZ customer care and they are not ready to take my complaint.
I have a active connection for bp no. [protected] ( Mrs. Sonali) . I am asking to generate a bill with meter reading but as per Nikhil my connection is disconnected and he can’t generate a bill. Please raise my bill or confirm if I can continue to use with paying any charges.
Regards,
Arnav
[protected]...

Hi Team, I had applied for new connection on 25/2/2018 and submit 1275 amount for the same but connection not started till yet. I was waiting more than 3 years. Can you quickly check and start our gas pipeline services as earliest....

I have applied for new connection in the name of my mother namely smt. janak ahuja. my connection number/bp number is [protected]. i had made the payment through cheque for an amount of rs 6000/- . the payment was duly credited on 27.11.2020 in the account of the company. after that, i have called and talked to customer care many times but till date my connection has not been provided or started. i need to know the specific reasons and time...