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Indraprastha Gas Limited [IGL] Complaints & Reviews

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Last updated Mar 19, 2024
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Indraprastha Gas Limited [IGL]
Customer Service Contacts

Indraprastha Gas Limited [IGL] Phone Numbers

Phone
+91 11 4607 4607
853
314
Fax
+91 11 2617 1860
+91 11 2617 1863
+91 11 2617 1921

Indraprastha Gas Limited [IGL] Website

Indraprastha Gas Limited [IGL] Head Office Address

IGL Bhawan, Plot No. 4, Community Centre, Sector 9, R K Puram
New Delhi
New Delhi District
Delhi
India
110022

Indraprastha Gas Limited [IGL] reviews & complaints page 19

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T
Tilak Bramhe
Sep 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Gas supply

Website:www.iglonline.net/english/Default.aspx

Dear Sir/Madam,

I am filing this complaint to you in a bit of frustration and disappointment with services and complaint resolution from IGL in regards to my gas supply connection which is not completed even after several requests/complaints raised to customer care.
It's been more than 4-5 months I am waiting for supply to be activated. Although IGL says it will be resolved in 3 days, that is an utterly false and fake...
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S
SCGarg1807
from Delhi, Delhi
Sep 29, 2021
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Connection number - 4001253229

Hello IGL

I would to highlight some concerns related to the process of getting a connection for my house. We requested for IGL connection at our place in the month of February 2021. On which things started moving from month of March and pipe fitting at my place was completed (internal fitting) in the month of March-April. Post which till date IGL people/labour have visited us few times, clicked pictures of meter installed...
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J
jvdneoo
Sep 28, 2021
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New Application process is a hurdle race.

I applied online for a new IGL connection thinking of the convenience it provides. However it has been 80 days now and all the process lagged like a snail. Steps were completed only when I followed up atleast 10 times for each step through calls, emails.
The final step of installation is still pending and I have been calling and emailing since 1 month. Still I am waiting with fake hopes (kal karega...) that their executives give. There...
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D
Dhiraj Gupta 09
Sep 27, 2021
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New Connection BPN 4100006195

Deliberate delay in New Connection
BP No. [protected]
Security Deposit Already paid...
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P
PankajLuthra9
from New Delhi, Delhi
Sep 27, 2021
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New connection not installed

I have requested for PNG connection at my home on 24th of August 2021.

After many complaints last week physical verification done but marketing team still not submitted documents to concerned department so we get our connection installed immediately. My BP no. is [protected].

Kindly do the needful asap.

Thank you...
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V
vsingh220
Sep 26, 2021
Sep 27, 2021
This thread was updated on Sep 27, 2021
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IGL disconnection on other's behalf

Good morning Team,

BP Number - [protected]

This BP connection is on my mother's name - Krishna Devi. The connection pipe was on the wall of house number 567 & 562 as per the rules. However, When the construction was completed for 562, the residents of 562 asked IGL to remove the pipe in front of their house as they were non-user but later, they became a user by taking connection from 567 gas pipe.
br...
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A
Akhand Music Productions
Sep 25, 2021
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Gas leak near meter

Address:Flat no 21 samwad vihar appartment, ahinsa khand 2, Indrapuram, Ghaziabad 201014

Gas leakage near meter...
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L
Lilit Grigoryan Chopra
Sep 24, 2021
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Meter is not coming

Address:Rzf 255 Mahavir wnclave. Gali no 2A

Meter is not coming for meter reading. Please send my address Rzf 255 Mahavir wnclave. Gali no 2A. New Delhi 45.
Poonam Chopraej
[protected]...
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A
Arpit Maggo
Sep 24, 2021
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Gas is not connected with gas stove

Address:Majlis park c-588, 1st floor,street no-7

The complaint has been given for many times yet no one has came. Please help us to solve to the problem...
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Address:Indraprastha gas limited .igl bhawan 4 community centre sector 9 R.K puram new delhi 110022 Station Name :Loni Road
Website:www.cng.igl.in

Dear sir

I have some complaints. From your loni road igl pump.

First is your traffic marshal not present in our side. because of which we have face many problems.

Drinking water not be available on this pump & Toilet not be open .

This pump many cng point not be work at night & Day . Because of which we have to wait a lot.

Many times complaint to the cng pump...
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C
caakmittal
from Delhi, Delhi
Sep 23, 2021
May 10, 2022
This thread was updated on May 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New IGL Connection installation issue

Address:34, 3rd Floor, Pocket 25, Sector 24, Rohini, New Delhi

Dear Sir / Ma'am

I have applied my IGL connection on 15th July 2021. Meter has been installed on my premises from last 1.5 month. No connection has been made from ground level. I am doing follow-up with IGL team but no satisfactory response received till date. I am facing lots of problem because of no response from IGL team. I want that please take appropriate action on urgent basis....
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B
Badal Bhargav
from NEW DELHI, Delhi
Sep 22, 2021
Sep 28, 2021
This thread was updated on Sep 28, 2021
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Meter install, connection pending

Address:Apartment 435, Tower-2, Mount Kailash Apartments, East of Kailash
Website:[email protected]

Dear Sir,
It is to inform you that feasibility and check was deposited for IGL gas connection for in month of December 21,
Since then we are pursuing igl official
But still my gas connection is pending
At the moment meter was installed but yet to be connected, now they are saying meter is leaking and connection can be given once meter is replaced, all contacter, engineer and igl official are passing the buck...
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R
Rohit241224
from Delhi, Delhi
Sep 22, 2021
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Incompletion of disconnection

I requested for a disconnection of the supply of gas and it’s been 15 days since the team came and dug a hole in front of my house. They haven’t disconnected the connection yet and they aren’t coming to disconnect since 15 days I have been calling them everyday and they aren’t doing a thing. Engineer who is in contact with me is Mr. UTTAM KUMAR and I would like to register a huge complaint against him and his team for ill-treating...
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This is Omwati . Resident of Naya Bazar, najafgarh . It has been almost 9 days since your team visited to us and started the construction for our underground pipeline connection . They dug a large hole in front of our house, worked for only a day or two and then suddenly left without even covering that ditch which became a hinder in traffic. After few days they came back again, filed the hole with soil and then again left the work unfinished...
+1 photos
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S
saini3227
from Delhi, Delhi
Sep 17, 2021
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Gas leaking outside the home.

Address:Flat no 864, Jai Ambey Aptt., New Kondli, Mayur Vihar phase -3, Delhi-96

Gas leaking outside the flat for last 7 days. Flat no 864, Jai Ambey Aptt., New Kondli, Mayur Vihar phase -3, Delhi-96...
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S
sunildogra4
from Ghaziabad, Uttar Pradesh
Sep 16, 2021
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Wrong Payment made in BP No.

Address:Indraprastha Gas Ltd.

Today at 15.45.25pm I wrongly paid the PNG bill of Rs.873.97 paise in BP no.[protected] instead of BP no.[protected] in the name of Sh. Satya Paul.
The screen shot of the payment successful and account statement are attached with for your kind perusal.

The said mistake was happened due to "0" not added and correct BP No.[protected] not mentioned. Now I being a Super Senior Citizen request you to credit the proceeds of Rs.873.97...
+2 photos
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Address:Type 5B Block B Flat B 11 Hudco Place Extension Andrewsganj New Delhi 110049

Dear sir, refixing of few clamps of old png pipe is required due to renovation of kitchen and refixing of Gas pipe.
Kindly depute some person to attend the complaint.

Gulab chandra rai
BA No [protected]
B-11 Hudco Place New Delhi 110049...
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G
Ganje takle sale baaj aja Apni hrkato se
from Delhi, Delhi
Sep 15, 2021
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Despite having a machine with you, all the points do not running all machine

Address:Igl bhawan 4 community centre sector 9 R k puram new delhi 110022

Dear sir apke pump pr bhout sari machine hone ke bavjud all machine nhi chali h jo waha pr bhout bhid lgi rheti h or waha bhid lgakr khayi b ho jati h plz sare pamp chalne ki kirpa kre dhnywaad...
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Ganje takle sale baaj aja Apni hrkato se
from Delhi, Delhi
Sep 15, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Despite having a machine with you, all the points do not move.

Address:Igl bhawan 4 community centre sector 9 R.k Puram new delhi 110022 Station Name :Loni road

Igl bhawan 4 community centre sector 9 R.k Puram new delhi 110022
Station Name :Loni road
Dear sir
I have some complaints. From your loni road igl pump.

First is your traffic marshal not present in our side. because of which we have face many problems.

Drinking water not be available on this pump & Toilet not be open .

This pump many cng point not be work at night & Day...
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S
Shravan Bhandari
Sep 14, 2021
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Connection pending from 6 years

Address:WZ-428A top floor nanak pura, hari nagar-64

Bp no. [protected]...
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