Claimed

Indraprastha Gas Limited [IGL] Complaints & Reviews

1
Last updated Mar 19, 2024
Complaints 1732
Resolved
181
Unresolved
1551
Quick Links
Statistics
Share
Contacts

File a complaint to Indraprastha Gas Limited [IGL]

Having problems with Indraprastha Gas Limited [IGL]?

File a complaint and get it resolved by Indraprastha Gas Limited [IGL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Indraprastha Gas Limited [IGL]
Customer Service Contacts

Indraprastha Gas Limited [IGL] Phone Numbers

Phone
+91 11 4607 4607
853
314
Fax
+91 11 2617 1860
+91 11 2617 1863
+91 11 2617 1921

Indraprastha Gas Limited [IGL] Website

Indraprastha Gas Limited [IGL] Head Office Address

IGL Bhawan, Plot No. 4, Community Centre, Sector 9, R K Puram
New Delhi
New Delhi District
Delhi
India
110022

Indraprastha Gas Limited [IGL] reviews & complaints page 20

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Ramesh Chandra Pareek
from Gurgaon, Haryana
Sep 14, 2021
Report
Copy

Wrong billing for current month

My bill for business partner No. [protected] for month of September is wrong and paid automatically by PhonePe to you
It canno be 1503.64
Please check and refund extra amount...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
Subodhkumar8010
Sep 14, 2021
Report
Copy

Bill Related

Address:D 24B Vishwakarma colony M B Road New Delhi 110044

Hello sir my name is vishnu datth sharma D 24B Vishwakarma colony M B Road New Delhi 110044 My B P no is [protected] Contact no is [protected]
Sir
i beg to say that please provide me a hard copy of Bill and My Meter working to fast and my igl bill is to high kindly check the meter and give me best solution...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Subodhkumar8010
Sep 14, 2021
Report
Copy

Bill Related

Address:vishnu datth sharma D 24B Vishwakarma colony M B Road New Delhi 110044 My B P no is 4000598237 Contact no is 9871310602

Hello sir my name is vishnu datth sharma D 24B Vishwakarma colony M B Road New Delhi 110044 My B P no is [protected] Contact no is [protected]
Sir
i beg to say that please provide me a hard copy of Bill and My Meter working to fast and my igl bill is to high kindly check the meter and give me best solution...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
ShubhamGarg26
Sep 13, 2021
Sep 28, 2021
This thread was updated on Sep 28, 2021
Report
Copy

New connection not installed after 90 days

I applied for a new connection on 19 June through your customer support team nd got my BP number as well. The executive told me that your marketing team will contact me for taking documents and cheque. 2 months later no person contacted me even after repeated communication from my side to your customer support team requesting them to send some one. After 2 months I got a call from Mr. Arvind from Marketing team stating that he will pick up...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
V
Vishal Balaji Enclave
Sep 12, 2021
Report
Copy

Non-Initiation of CNG pipeline connection

My BP no. RAY[protected]. The pipeline connection was installed in Dec 2020 and has been checked for leakage etc. several times. But it is not been initiated till date despite many requests from our side. Some employee's contact no. also shared with us for initiation but that employee is the most careless one, never picks up phone or make random claims of his whereabouts and make us wait for him but never ever showed up. His name is Nikhil...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Brijkishor Tyagi
Sep 11, 2021
Report
Copy

Allotment of connection

Sir, I have applied for PNG connection for almost two months back. Which can be assessed by my BP No. [protected]. However, connection has not been alloted despite submission of documents. I have called up customer care every day and DMA alternate day. DMA says documents have been uploaded, whereas IGL says, no documents uploaded. Both advise me to talk to other party. Customer care says talk to DMA. DMA says talk to customer care. I do not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kanwal gaba
Sep 11, 2021
Report
Copy

Installation

Address:Mr Kanwal Kishore Gaba , 6/108 , First Floor ,Geeta Colony ,delhi 110031

Reg no [protected]
[protected]
Pls update when installed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahul Raj Negi
Sep 11, 2021
Sep 11, 2021
This thread was updated on Sep 11, 2021
Report
Copy

Consumption security charge of Rs 1000

My Business Patner no is [protected] and I had deposited Rs7500 as a initial security deposit for taking new connection in 2008 and again after 13 years of service Igl is again asking for Rs 1000 as a consumption security deposit . This is nothing but exploitation of customer .Instead of paying intrest every year on security deposit as done by BSes delhi at the starting of every financial year first bill .
Regards
Business Patner...
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Report
Copy
S
Sheela Saimon
Sep 10, 2021
Report
Copy

Disconnection

Address:Type 3/ 496 , ayur vigyan nagar , new delhi -110049

Due to retirement, we are leaving this house . So we need disconnection of IGL connection.
Bp no. [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Alka bhanda
Sep 10, 2021
Sep 10, 2021
This thread was updated on Sep 10, 2021
Report
Copy

Please close the connection

Address:Delhi NCR

As the house no: 717, ground floor-2, niti-khand1, Indirapuram Ghaziabad is locked from a long time,
Gas is not in use.
Please close the connection ASAP for safety reasons.
Thanx...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
Just like many other people, IGL has literally "imposed" security deposit of Rs1000 in our bill. According to them, they are levying this on people whose average monthly consumption is more than Rs1500. First of all, our average monthly bill is within Rs1000, so this explanation doesn't apply on us anyways. Secondly, even for people whose average monthly bill is more than Rs1500, this security deposit out of nowhere is completely unexplained...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
I
Inderpal Jalhotra
Sep 8, 2021
Report
Copy

Bill Issue

Address:SARITA VIHAR,NEW DELHI

BP No [protected]
Dear Sir,
Despite my repeated request that due to pandemic we are staying with our daughter and house is locked for 6 months and no one is using gas etc. We are getting bills without the use of gas. Kindly look into the matter and correct the bill urgently....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nitin Jain Adv
Sep 7, 2021
Report
Copy

Wrong/Incorrect Invoice BUSINESS PARTNER NO. 4000986427

Sir,

You are charging 2 times VAT on the same period invoice i.e. from 17.04.2021 to 07.07.2021. I already paid Rs.33.82 as a VAT to you why again VAT levied on the same time period invoice in the next invoice . Please correct my current invoice and adjusted excess amount of Rs.33.82 from current invoice.

You can check and confirm the truth from my old gas invoice no[protected] dated 09.08.2021 and new gas...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
Raghwinder
Sep 6, 2021
Report
Copy

Connection not installed properly

Respected authority,
It's been more than one year since your company came to our society and installed igl connections, but ther are few houses that are left incomplete. My house is one of them. All other houses in our area are using your services but my building don't even connected.
I made many phone calls to customer care no. But i don't know why they are delaying it
You are requested to visit our area and do the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Subodhkumar8010
Sep 6, 2021
Report
Copy

Disconnection request

Address:D42 B Ground Floor Vishwakarma Colony M B Road

Hello Sir My Name is Subodh Kumar My B P No [protected] D42 B Ground Floor Vishwakarma Colony M B Road
i beg to say that i want to disconnection My IGL Connection

Kindly Please disconnect my IGL Pipe Line ASAP...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
H
Harish lohumi
Sep 4, 2021
Report
Copy

Reconnection

Address:E 9/4 malviya nagar .New Delhi.

4 days ago .I have called for my PNG reconnection but no any initiation yet has been taken.I don't know in how many days the company personal takes initiative of a complain.pls reconnect my connection so that I can use PNG.my apno is [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjeev1331
Sep 4, 2021
Report
Copy

Non-activation of gas connection

Address:K 48, Kirti Nagar New Delhi 110015

BP no. [protected]; meter no HBM[protected]
Meter was installed long time ago. Security deposit of Rs 6000 duly paid ar IDs per the payment link provided by IGL(Order ID IGLDOMPOSTPAID[protected], UPI ID [protected] DT 01.09.21).
Despite repeated follow-up including numerous complaints to Call Centre, gas connection not activated....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Alokigl
Sep 4, 2021
Report
Copy

Too much bill

My bp no is [protected] in the name of Vinod Kapoor, my bill doesn't correspond to my usage, my meter shows a reading of 216 units till date but my bill paid till date is far more. I am a senior citizen with very little income. Your help would be very much appreciated....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
sandeep saxena
from Mumbai, Maharashtra
Sep 3, 2021
Report
Copy

Non connection of PNG lines- BP- 1600016345 JMR 8801645477

Address:N 601, JMD GARDENS, SOHNA ROAD , NEAR SUBHASH CHOWK

Dear Sir
We have given payment of connection charges wide cheque no. 000283 on 4th February 2021 and till now the connection has not been provided to me. You have been enjoying the interest on deposit and harassing the customer.
Your person came and inspected everything.
Another person came and installed the meter etc and did not saything, said everything is perfect.
Just one week before your contractor came to...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
Niranu
Sep 3, 2021
Report
Copy

Restoration of connection No 1000017378

Address:Rohini, Delhi

The above mentioned connection was temporary disconnected for renovation and a request for restoration was made on 26.8.2021 morning. Today is the 9th Day since the complaint was registered but my connection is not restored till today for reason best known to you. For the last four days numerous telephonic request and complaints have been made to customer care- control room and to contractor numbers provided by the control room. Everyone...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy