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Indraprastha Gas Limited [IGL] Complaints & Reviews

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Updated: Dec 10, 2025
Complaints 1766
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181
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Indraprastha Gas Limited [IGL] reviews & complaints page 21

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A
Akhand Music Productions
Sep 25, 2021
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Address: Flat no 21 samwad vihar appartment, ahinsa khand 2, Indrapuram, Ghaziabad 201014

Gas leakage near meter
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    Lilit Grigoryan Chopra
    Sep 24, 2021
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    Address: Rzf 255 Mahavir wnclave. Gali no 2A

    Meter is not coming for meter reading. Please send my address Rzf 255 Mahavir wnclave. Gali no 2A. New Delhi 45.
    Poonam Chopraej
    [protected]
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      A
      Arpit Maggo
      Sep 24, 2021
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      Address: Majlis park c-588, 1st floor,street no-7

      The complaint has been given for many times yet no one has came. Please help us to solve to the problem
      Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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        A
        Arvind choudhary
        Sep 23, 2021
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        Address: Indraprastha gas limited .igl bhawan 4 community centre sector 9 R.K puram new delhi 110022 Station Name :Loni Road
        Website: www.cng.igl.in

        Dear sir

        I have some complaints. From your loni road igl pump.

        First is your traffic marshal not present in our side. because of which we have face many problems.

        Drinking water not be available on this pump & Toilet not be open .

        This pump many cng point not be work at night & Day . Because of which we have to wait a lot.

        Many times complaint to the cng pump worker .

        complain to the manager but maneger not be present in night

        It's been a long time since I gave this problem.I have complained many times to the help center but no response. Resolve this problem ASAP

        Thankyou
        Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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          C
          caakmittal
          from Delhi, Delhi
          Sep 23, 2021
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          Resolved

          New IGL Connection installation issue

          Address: 34, 3rd Floor, Pocket 25, Sector 24, Rohini, New Delhi

          Dear Sir / Ma'am

          I have applied my IGL connection on 15th July 2021. Meter has been installed on my premises from last 1.5 month. No connection has been made from ground level. I am doing follow-up with IGL team but no satisfactory response received till date. I am facing lots of problem because of no response from IGL team. I want that please take appropriate action on urgent basis....
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          B
          Badal Bhargav
          from NEW DELHI, Delhi
          Sep 22, 2021
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          Meter install, connection pending

          Address: Apartment 435, Tower-2, Mount Kailash Apartments, East of Kailash
          Website: [email protected]

          Dear Sir,
          It is to inform you that feasibility and check was deposited for IGL gas connection for in month of December 21,
          Since then we are pursuing igl official
          But still my gas connection is pending
          At the moment meter was installed but yet to be connected, now they are saying meter is leaking and connection can be given once meter is replaced, all contacter, engineer and igl official are passing the buck...
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          R
          Rohit241224
          from Delhi, Delhi
          Sep 22, 2021
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          I requested for a disconnection of the supply of gas and it’s been 15 days since the team came and dug a hole in front of my house. They haven’t disconnected the connection yet and they aren’t coming to disconnect since 15 days I have been calling them everyday and they aren’t doing a thing. Engineer who is in contact with me is Mr. UTTAM KUMAR and I would like to register a huge complaint against him and his team for ill-treating me and not solving my problem. Please help me and disconnect the connection as soon as possible and action should be taken against UTTAM KUMAR for not picking up my call and ill-treating the customer. I would like to talk to higher authorities for the same. ThankYou
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            I
            Ishant1264
            Sep 19, 2021
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            This is Omwati . Resident of Naya Bazar, najafgarh . It has been almost 9 days since your team visited to us and started the construction for our underground pipeline connection . They dug a large hole in front of our house, worked for only a day or two and then suddenly left without even covering that ditch which became a hinder in traffic. After few days they came back again, filed the hole with soil and then again left the work unfinished . They even put their equipments to our house which is creating a big mess to our parking space . We have called them many times but nothing happened . Please make it as early as possible .
            +1 photos
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              S
              saini3227
              from Delhi, Delhi
              Sep 17, 2021
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              Address: Flat no 864, Jai Ambey Aptt., New Kondli, Mayur Vihar phase -3, Delhi-96

              Gas leaking outside the flat for last 7 days. Flat no 864, Jai Ambey Aptt., New Kondli, Mayur Vihar phase -3, Delhi-96
              Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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                S
                sunildogra4
                from Ghaziabad, Uttar Pradesh
                Sep 16, 2021
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                Address: Indraprastha Gas Ltd.

                Today at 15.45.25pm I wrongly paid the PNG bill of Rs.873.97 paise in BP no.[protected] instead of BP no.[protected] in the name of Sh. Satya Paul.
                The screen shot of the payment successful and account statement are attached with for your kind perusal.

                The said mistake was happened due to "0" not added and correct BP No.[protected] not mentioned. Now I being a Super Senior Citizen request you to credit the proceeds of Rs.873.97 in my BP No.[protected] in the name of Sh. Satya Paul.

                The payment was made from my son's OD Account no.[protected] ( screen shot attached with).
                +2 photos
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                  G
                  gcrai67
                  Sep 16, 2021
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                  Address: Type 5B Block B Flat B 11 Hudco Place Extension Andrewsganj New Delhi 110049

                  Dear sir, refixing of few clamps of old png pipe is required due to renovation of kitchen and refixing of Gas pipe.
                  Kindly depute some person to attend the complaint.

                  Gulab chandra rai
                  BA No [protected]
                  B-11 Hudco Place New Delhi 110049
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                    G
                    Ganje takle sale baaj aja Apni hrkato se
                    from Delhi, Delhi
                    Sep 15, 2021
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                    Address: Igl bhawan 4 community centre sector 9 R k puram new delhi 110022

                    Dear sir apke pump pr bhout sari machine hone ke bavjud all machine nhi chali h jo waha pr bhout bhid lgi rheti h or waha bhid lgakr khayi b ho jati h plz sare pamp chalne ki kirpa kre dhnywaad
                    Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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                      G
                      Ganje takle sale baaj aja Apni hrkato se
                      from Delhi, Delhi
                      Sep 15, 2021
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                      Resolved

                      Address: Igl bhawan 4 community centre sector 9 R.k Puram new delhi 110022 Station Name :Loni road

                      Igl bhawan 4 community centre sector 9 R.k Puram new delhi 110022
                      Station Name :Loni road
                      Dear sir
                      I have some complaints. From your loni road igl pump.

                      First is your traffic marshal not present in our side. because of which we have face many problems.

                      Drinking water not be available on this pump & Toilet not be open .

                      This pump many cng point not be work at night & Day . Because of which we have to wait a lot.

                      Many times complaint to the cng pump worker .

                      complain to the manager but maneger not be present in night

                      It's been a long time since I gave this problem.I have complained many times to the help center but no response. Resolve this problem ASAP
                      Thank you
                      Sep 15, 2021
                      Complaint marked as Resolved 
                      Despite having a machine with you, all the points do not running all machine
                      Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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                        S
                        Shravan Bhandari
                        Sep 14, 2021
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                        Address: WZ-428A top floor nanak pura, hari nagar-64

                        Bp no. [protected]
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                          Ramesh Chandra Pareek
                          from Gurgaon, Haryana
                          Sep 14, 2021
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                          My bill for business partner No. [protected] for month of September is wrong and paid automatically by PhonePe to you
                          It canno be 1503.64
                          Please check and refund extra amount
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                            S
                            Subodhkumar8010
                            Sep 14, 2021
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                            Address: D 24B Vishwakarma colony M B Road New Delhi 110044

                            Hello sir my name is vishnu datth sharma D 24B Vishwakarma colony M B Road New Delhi 110044 My B P no is [protected] Contact no is [protected]
                            Sir
                            i beg to say that please provide me a hard copy of Bill and My Meter working to fast and my igl bill is to high kindly check the meter and give me best solution
                            Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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                              S
                              Subodhkumar8010
                              Sep 14, 2021
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                              Address: vishnu datth sharma D 24B Vishwakarma colony M B Road New Delhi 110044 My B P no is 4000598237 Contact no is 9871310602

                              Hello sir my name is vishnu datth sharma D 24B Vishwakarma colony M B Road New Delhi 110044 My B P no is [protected] Contact no is [protected]
                              Sir
                              i beg to say that please provide me a hard copy of Bill and My Meter working to fast and my igl bill is to high kindly check the meter and give me best solution
                              Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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                                S
                                ShubhamGarg26
                                Sep 13, 2021
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                                I applied for a new connection on 19 June through your customer support team nd got my BP number as well. The executive told me that your marketing team will contact me for taking documents and cheque. 2 months later no person contacted me even after repeated communication from my side to your customer support team requesting them to send some one. After 2 months I got a call from Mr. Arvind from Marketing team stating that he will pick up documents and cheque. I submitted him the documents and it has been more than 20 days now that no meter has been installed. I have called Mr. Arvind multiple times but no response. I have called Mr. VP Singh from Survey Team and he also didn't help me out. Initially I complained to Mr. Gauri Shankar who is supposedly Area Manager but he also didn't help me. It's almost 90 days and my meter is still not connected. Such poor service and no responsibility from your team makes me wonder of your customer satisfaction. Such unprofessional behaviour. Requesting someone to look at it urgently. You can contact me at [protected] or [protected]
                                Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
                                Please take this to twitter so that ministers and public notice this.
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                                  V
                                  Vishal Balaji Enclave
                                  Sep 12, 2021
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                                  My BP no. RAY[protected]. The pipeline connection was installed in Dec 2020 and has been checked for leakage etc. several times. But it is not been initiated till date despite many requests from our side. Some employee's contact no. also shared with us for initiation but that employee is the most careless one, never picks up phone or make random claims of his whereabouts and make us wait for him but never ever showed up. His name is Nikhil (phone - [protected]). Customer care is also at the peril of such irresponsible people like Nikhil. Some strict action is needed against this employee. IGL has such issues initiating a connection, god knows what will be the services after the connection is initiated. I believe, we will be hungry for days in case any problem occurs and we are dependent upon your services alone.
                                  Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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                                    Brijkishor Tyagi
                                    Sep 11, 2021
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                                    Sir, I have applied for PNG connection for almost two months back. Which can be assessed by my BP No. [protected]. However, connection has not been alloted despite submission of documents. I have called up customer care every day and DMA alternate day. DMA says documents have been uploaded, whereas IGL says, no documents uploaded. Both advise me to talk to other party. Customer care says talk to DMA. DMA says talk to customer care. I do not know what to do. Thanks.
                                    Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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