Indraprastha Gas Limited [IGL] Complaints & Reviews

BP no. [protected]; meter no HBM[protected]
Meter was installed long time ago. Security deposit of Rs 6000 duly paid ar IDs per the payment link provided by IGL(Order ID IGLDOMPOSTPAID[protected], UPI ID [protected] DT 01.09.21).
Despite repeated follow-up including numerous complaints to Call Centre, gas connection not activated....

My bp no is [protected] in the name of Vinod Kapoor, my bill doesn't correspond to my usage, my meter shows a reading of 216 units till date but my bill paid till date is far more. I am a senior citizen with very little income. Your help would be very much appreciated....

Dear Sir
We have given payment of connection charges wide cheque no. 000283 on 4th February 2021 and till now the connection has not been provided to me. You have been enjoying the interest on deposit and harassing the customer.
Your person came and inspected everything.
Another person came and installed the meter etc and did not saything, said everything is perfect.
Just one week before your contractor came to...

The above mentioned connection was temporary disconnected for renovation and a request for restoration was made on 26.8.2021 morning. Today is the 9th Day since the complaint was registered but my connection is not restored till today for reason best known to you. For the last four days numerous telephonic request and complaints have been made to customer care- control room and to contractor numbers provided by the control room. Everyone...

This is Omwati. A resident of Naya Bazar najafgarh Fitting and laying of vertical piping and installation of meter has been done in our home but the underground connection from the main source is still pending . It has been almost one year when these copper pipes and meter was installed. Ever since till now many frequent requests have been made toward this respect but every time the authorities turned a deaf year towards our request. The...

My BP NO -[protected], billing name KAPIL KUMAR NAIN. nobudy has visited my house since last few months to calculate the reading and a random bill has been sent .kindly look into it....

Sir my BP no is [protected] and billing name KAPIL KUMAR NAIN. nobody has visited our house to calculate the reading and a random bill has been sent since last few months. Kindly look into it....

Dear IGL

its been more then month submitted cheque in IGL to get the meter changed. which has not changed yet even they r not responding on call.. Please get this short as soon as possible.

My BP number is [protected]...

BP no.[protected] & address N 1202 logix blossom county noida sec 137
Trying to contact and request indls Govind, amit (mktg) Sumit( plumber) ashish technician but they all have refused & are delaying the work inspite of cheque being cleared.Its highly unprofessional in part of you and your contractors to bring a bad name to such a respectable and highly efficient organisation ...IGL.kindly look into the matter. When I told them that...

C6/152A, KESHAV PURAM.
इस घर का (BP NO [protected] ) gas का बिल Rs 985 दिखाया गया है और LAST DATE 30, 8, 2021 दिखाई है। जबकि घर लगातार बन्द है। इस बात को मैंने पहले भी कई बार बताया है और वहां के मीटर की फ़ोटो भी कई बार भेजी...

BP number [protected]

I had applied for new connection in April first week but till now no meter has been installed. I have received call from people who said they will install the meter but none of them showed up till date.

My payment has also been submitted.

Kindly get my meter installed as soon as possible...

Hi Team,

Would like to bring to your kind notice that our connection number (B P No.[protected]) was generated in year 2019 (almost 2 years back). Meter also installed at home in year 2020 (almost 1 year back), however R/F connection not done till date despite of several requests and complaints. Every time we raise the complained and your field level team close the same by submitting wrong feedback that the ground line is not...

Respected sir,
Mere ghar me new igl png connection ho gaya hai lakin mujhe abhi tak gas supply nahi mili hai.
Mobile no. [protected]...

BP no [protected]
Please disconnect my gas connection as We are staying mostly with our children due to COVID.
We may not use it for at least 6 months from now....

Two of the 4 burners not working properly, need repairing...

I applied for 4 nos gas connection for my house, one on each floor to IGL vide an e-mail on April 27th, 2021. An IGL representative visited us on May 20th, 2021, and collected all security cheques amounting to Rs.27000/- along with duly filled and signed forms. We were accorded BP numbers [protected], 08 & 10.
The installation of meters and indoor gas pipeline for the first two floors were taken up and finished in the month of June...

Dear sir/ma'am,
This is to inform you that I'm a consumer of IGL using PNG connection BP No. [protected], Name Savita, Add: B35, SF 03, Rail Vihar, Loni, Ghaziabad, UP 201102, sice February 2021, I paid a billed amount of ₹926/- on 30.06.2021, but payment not updated in payment history, when complained on 7th July they have updated payment in payment history, after some time they have removed from payment history and still...

I have complained to igl related to my connected pipeline. In my area all are using gas pipeline only our line had not yet started. The payment was done... around 2 years going to complete still we don't have a connected line. Raised a many complaints through direct, their chat bots, through Ivr. But still they are not respond....

My BP NUMBER IS -[protected]
I am having renovation at my house I want to disconnect the meter and it's pipe and then I want to connect the same meter with retrofit...

I have registered for new connection under BP NO-[protected] last month...on 22july feasibility test passed in my area as per mail from igl team...I have submitted all document nd payment of rs 275 also deducted from my account..but still no person come to install new connection with meter ...from last 3weeks someone from ur team call nd said is week m ho jyega...but still no visit has done...pls solve the issue...