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Indraprastha Gas Limited [IGL] Complaints & Reviews

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Last updated Mar 19, 2024
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Indraprastha Gas Limited [IGL]
Customer Service Contacts

Indraprastha Gas Limited [IGL] Phone Numbers

Phone
+91 11 4607 4607
853
314
Fax
+91 11 2617 1860
+91 11 2617 1863
+91 11 2617 1921

Indraprastha Gas Limited [IGL] Website

Indraprastha Gas Limited [IGL] Head Office Address

IGL Bhawan, Plot No. 4, Community Centre, Sector 9, R K Puram
New Delhi
New Delhi District
Delhi
India
110022

Indraprastha Gas Limited [IGL] reviews & complaints page 23

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M
Madhulika panchsheel
Aug 1, 2021
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Connection is not complete

My bp no is [protected]. My meter is installed and it is more than 1 month. But they didn't connect it with gas. I have called 4 to 5 times to igl customer care but no action till now....
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V
vsrivastava_1974
Jul 30, 2021
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Customer Care worst behaviour

Address:Shalimar Garden Extension -1, Ghaziabad

My BP No. is [protected] and the bill was not paid since Dec'20.
Reason : Inappropriate Bill Generation
Called so many times to send someone who can correct this bill issue when they called for the payment due

I'm talking about today's incident wherein had to face a worst behaviour or customer care executive Mahi Sharma from [protected] number at 1250hrs wherein her call starts with
"koi bolega"
I...
+2 photos
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P
Pragya CGHS
Jul 30, 2021
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Gas leakage in C block, Pragya CGHS

Address:C block, Pragya CGHS, Plot no 1B, Sector 2, Dwarka, New Delhi 75

There have been many complaints made on customer care number, person comes and goes without checking the leakage thoroughly. There is very strong smell felt inside the small children park in C block where two IGL pipelines are present. Residents are having continuous complaint, since it is open space, it will not harm anyone but gas is being wasted as smell is felt 24*7. Not sure why IGL is not able to send competent engineer who can fix...
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Address:Mahindra Park Panka Road C1 110059

In our locality Mahindra Park, Pankha road, C1, ND 110059 new pipelines have been installed in last 6 months but the contractor have ruined the locality roads. There are huge piles of sand/stones lying all around and they have ruined the road which was properly cemented before this started. Also, they are connecting the gas pipeline straight to the pipes outside home and not covering these pipes. Who will be responsible if these plastic pipes...
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Sir
It's been over for two years that we are doing repeated complaints about our home connection staying pending from being connected with underground pipeline. After every complaint any authorised person comes and ensures us that the complaint will be resolved soon but nothing happens.

This kind of behavior of your department is really very disappointing. Kindly do something and get the work done....
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S
Shonhnakhuranq
Jul 27, 2021
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Flame of Burners have become very low

Address:C 48 Second Floor Malviya Nagar

The flame of my burner is very low and not giving full flame.Request you to send someone for repair.
Bp no [protected].
Shobhna khurana...
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Y
Yogi Rana
Jul 27, 2021
Jul 30, 2021
This thread was updated on Jul 30, 2021
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Reminder about complement.

Dear sir,
My bp no is [protected] and mob no is [protected].Before I wrote to you on dated 21/7/2021 about the faliour of your civil engineering department they persons came to me on 23-7-21 and again promised me next day he will solve it.But they didn't come next day.sir I am requesting you to plz take some action like these people who are not taking his responsibilities and solve it as soon as possible.
If they're not solve...
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A
AnilTakkar
Jul 26, 2021
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Regarding shifting of meter

With reference to above we have renovation at home and I want to shift the png meter.you are therefore requested to send the representative to shift my meter as soon as possible.My B.P no is [protected].

Regards
Anil Takkar
[protected]...
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V
Vidushikhulbe
Jul 25, 2021
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Meter Bill Reading

Address:b-462, sector-51 , kendriya vihar , noida

I need to send the meter reading as nobody came for meter reading . Where should i send the meter reading to get my bill ....
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D
deepanshujoshie
Jul 25, 2021
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Installation not being done

Address:L 236b lajpat nagar sahibabad ghaziabad

Despite repeated calls we are not able to have installation done in over home at L 236b lajpat nagar sahibabad Ghaziabad Uttar Pradesh 201005 and the installation te keeps on asking to contact some number they provide who further gives a number to contact and this loops keeps on goong...
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J
jaip2682
Jul 24, 2021
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Pipeline fitting not done

Address:Flat No . B 2201 Apex Florus Sector 18 vasundhra ghaziabad-up - 201012

Many time i have made a complaints but till now the pipeline of gas fitting has not been done in my flat. pl look in to this ....
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Hello,

I am a resident of Logix Blossom County, tower G 505, sector 137, Noida 201305. I would like to draw your attention towards the complaint I have raised a few weeks ago to the customer care of IGL, where there was no action has been taken. I have been given a number of some random person called as Mr Amit [protected]. Amit has been providing us numbers of some IGL agents like Musharraf (metre fixing person), Ashish (for...
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K
kunal252
from Gurgaon, Haryana
Jul 24, 2021
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False bill generated and misbehave by customer care executive

This is Anima Singh. I m consumer of IGL due to lockdown we not in city for many month in Year 2020 n 2021 as well.
U hv generated bill for June but premises lock since April 25, will u pls let us know how it happened?...
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R
Rajesh Sehrawat
Jul 24, 2021
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After installation pipe not connected to burner

Address:173-D, AG-1, Vikaspuri, New Delhi-110018.dimu

Despite repeated calls to customer care from last 28 days after installation of meter connection is not fixed with burner, my complaint was assigned to Mr.Rohit, who kept on giving one or other excuse of not coming.
After 10 days contacted customer care and registered complaint they gave of assurance to turn up in 3 working days, but no one turned up.
After calling customer care again and again from last 10 days and latest complaint...
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Address:A-35. D-II, Nanakpura, South Motibagh, New Delhi 110021.

My BP no is [protected].
Name: Shilpee Kumar
Address: A-35. D-II, Nanakpura, South Motibagh, New Delhi 110021.
Mobile- [protected], [protected]

I applied for a new connection for the above-mentioned address. All the required procedure is completed. However, the connection of the gas pipeline to the stove is pending since 15th July. I have called customer care no almost every alternate day and registered my...
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K
kartik@89
Jul 23, 2021
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Tf installation pending for last one year

Address:D-8, Street no.-19, Madhu Vihar, IP extention, East Delhi-110092

Dear Sir,

I would like to inform you that BP no -[protected], whose rfc is done but TF installation pending for last one year....
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R
Jul 23, 2021
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For TF connection

Address:Arjun vihar

BP no.[protected].
Request for TF connection repeatedly to customer care. No fruitful result yet. Same response being given again and again that the case has been forwarded. Please resolve the issue at the earliest....
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Address:C-122/A JVTS garden Himlaya Lok Chattarpur Extension

Respected sir

Its more than 4.5 months allready but my IGL connection is not done they put the meter also . I have paid 6000/- and the payment is deducted from my account also.
my email id is
[protected]@gmail.com
our area is Chattarur Extension JVTS Himlaya lok
hope you will take neccesory action asap.
Thank and Regards
Basanti
[protected]...
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C
CA Arun Trivedi
Jul 22, 2021
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Supply not started from one year

Address:B3, 871, east park road Karol Bagh

Meter has been installed and pipeline is installed but supply has not been started from one year...
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H
Hinagupta
Jul 22, 2021
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Gas leakage through stove

Address:A-126, Dlf capital green, Moti Nagar, Delhi-110015

There is a gas leakage through my stove, I have checked the pipeline with IGL personnel and they said it’s through the stove which they will not check or repair. Also the intensity of fire is not proper in my stove. Need to be checked urgently....
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