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Indraprastha Gas Limited [IGL] Complaints & Reviews

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Last updated Apr 17, 2024
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Indraprastha Gas Limited [IGL]
Customer Service Contacts

Indraprastha Gas Limited [IGL] Phone Numbers

Phone
+91 11 4607 4607
853
314
Fax
+91 11 2617 1860
+91 11 2617 1863
+91 11 2617 1921

Indraprastha Gas Limited [IGL] Website

Indraprastha Gas Limited [IGL] Head Office Address

IGL Bhawan, Plot No. 4, Community Centre, Sector 9, R K Puram
New Delhi
New Delhi District
Delhi
India
110022

Indraprastha Gas Limited [IGL] reviews & complaints page 35

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P
pranavrao1991
from Gurgaon, Haryana
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Connection pending

BP [protected], submitted all the documents and cheque of Rs6000 on 24 August 2020, feasibility passed on 30th August 2020, still its more than 60 days now, my connection is not initiated facing several issues, already surrender my gas connection and now IGL is not providing me the connection even after taking all the documents...
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D
Deepankar Jain
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Incorrect GST charged

BP Number [protected] was re-connected on[protected] and the bill was generated for the same. This bill contains incorrect GST of 98.84+98.84 for which there is no base amount. Called up helpdesk several times and emailed them several times however they are saying that this is charged as no consumption.

I re-iterated that BP was "Temporarily Disconnected" for which I have already been charged separately.

Additional...
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Address:158 new four storey vishal enclave rajouri garden vishal enclave new delhi 110027

Respected sir,
this is a mail regarding the installation of the IGL gas pipeline without our permission from inside the house. it was done at the time when there were no adults present in the house old 10year old kid was alone in the house some person came into the house and installed the gas pipeline inside the house. we request to take quick action on it as soon as possible....
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N
Neeteshjns
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BP no 5000130364

BP No. [protected]

My connection was started from Oct 2018 and since inception 500 Rs per month (related to connection charges) coming into my bill. It was communicated that 6000 Rs to be paid @ 500 Rs per month but as i saw my payment history and last months bill generated i am still paying that 500 Rs. wrote several mails to them but no response from their side. And still getting additional 500 rs in my bill. Please help in...
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K
Karishma Thukral
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Delay in pipeline installation

Address:IGL

My parents had meters installed for PNG 10 months ago and since then they have been constantly calling the customer service department asking to install gas pipes. They live in rajouri garden and are a elderly couple. They are being harassed because the customer service people say they are going to forward the request and can't do anything.

This is so stupid that a government office is so behind their schedule that since 11...
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B
blsuwal
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Leakage in pipeline

Sir

BP No. [protected] is working at Astha Apartments, B-105, Plot No.-19-B, Sector-6, Dwarka, New Delhi.

Pipeline is leakage near meter please check.

Babu Lal Suwal
M-[protected]...
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Hello,

My bp number is [protected]. I have taken a new connection in october 2019. Have not received even a single bill for the same since then. I have been complaining about the same since last 2 months. Have sent the reading of the meter plenty of times but no response on this topic.

Thanks
Jagdish narain agnihotri
[protected]...
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The connection is disconnected on 12aug 2020 when the reading wae 1227.881 we have paid earlier bills which were estimated basis bills we are getting bills and reminders for payment pl send the bills on actual basis as 12th aug 20 when disconnection took place

Bp no is [protected]

At c 440 ff c 440 nirman vihar delhi 92...
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S
Shivani bhatnagar
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Remove gas pipeline from outside of my Home

Hello sir

I'm shivani from rohini sector 16 delhi. I want to remove remove gas pipeline from my house wall, many times i got gas leak problem and i resolved it but now I'm frustrate please remove this pipeline and now after this complain you asked me question so I'm give you answer before you asked, your engineer forcefully installed this pipeline i rejected his request after rejected he said in future we didn't installed gas...
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Address:H 305 Oxy Homes,Loni Bhopura Road,Ghaziabad, UP

Currently, we are facing gas leakage problem from inner and outer side with gas pipe.
Also need gas chulha servicing....
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Address:B105 new moti nagar new delhi

Santosh kumari b105 new noti nagar new delhi gas connection installed but not connected to gas chulha no body is lifting phone...
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Address:317A, GULMOHAR GREENS, MOHAN NAGAR, GHAZIABAD

Our bp no. Is [protected] was installed 2-3 months back and we are facing problem of high flame since day one. Earlier this burner was being used by lpg and the person who had started this connection was told about this. Due to lack of awareness we accepted this high flame.
For this defect sr no. [protected] was raised (date not confirmed) and no one has visited our place. On 8 sep, 20 we received a message that your complaint has been...
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D
Deepali Goja
from Gurgaon, Haryana
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No Connection IGL ( Domestic)

I am a resident of Noida A 15 sector 55 .
We have applied for new PNG connection on 22.4.2017. As per requirements, we have made payment of Rs. 2500 for the same. We were told that whole process may take upto 3 months, but till date ( 3 years) we have not received services for the same. Inspite of continuous reminders and follow up to customer care of IGL, we didn't get any response. Please look into the matter and do needful. Looking...
+2 photos
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Bp no. [protected]

This incident took place on 6th sept 2020.

I reside in 201, anand kunj, vikas puri. I've been having problems with the gas supply in my stove because of which i asked help from a legitimate igl gas reading agent - vikas kumar. He then called two of his known persons -
Sanjay nirankari [protected]
Ravinder singh [protected]

He assured me that they are good in their...
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R
Rktg 2298
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Pressure of flame too low

Address:Noida , Uttar Pradesh , India
Website:Indarprastha Gas limited

I, rohit katyal, residence of f -2512, prateek edifice, sector -107 noida uttar pradesh and my bp number with igl is [protected].
My complaint/ service ticket number with igl is [protected].
I complained about my igl connection pressure in flame is too low to cook and in 2 days they have sent repairmen from their contractor side and he just put needle and cleared the hole and for that igl charged me rs 476 for four burners ie...
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R
rakgoel
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Broken meter

The meter at my GF flat 74 engineer estate Patparganj delhi, 110092

is broken( its installed on outer walled in society) pl repair or replace
I complained earlier also.

rakesh goel
owner flat
sewaram was Tennent...
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Since i was trapped some where else due to this covid and my house was locked, igl is charging minimum charges of 131.1 and estimation charges to me. I have already suffered many financial losses in this covid. Please don't charge these amounts now to me.
I am ready to pay for the consumed units but not for not using the gas.

Bp nmbr: [protected]...
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A
Animesh Mishr
from Chennai, Tamil Nadu
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new connection not installing bp no.6000106012

I have been trying to get new connection since march 2020.

Continously i have been following up on customer mail and contact numbers.
Everyone giving false promise but nothing is moving on.

Current status: document uploaded since last 3 month still no action taken.

What should i do? They don't want business or they are already have multiple customers.

Pl logged a complaint...
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Address:A 125, pocket 3, Kendriya Vihar 2, Sector 82, Noida

Dear sir, i have applied for domestic gas connection on 11/8/20 by depositing rs6000/ as security deposit and thereafter bpno [protected] has been issued. Then i contacted so many personnel of igl for installation of meter and connection but nothing has happened in reality only false assurance is being given. It is very much disturbing that officials dealing with public is very much in professional working in such a repute organisation. They...
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A
Ajai Soni
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Account number mismatch

Address:wz 60, mukhram park extension

This is sk sehgal mob no ([protected]) today found some mismatch in my igl connection.

As i have 3 igl connection out of one which is register with incorrect person name mr. Rakesh bajaj house no h5, tilak nagar, new delhi.

As per your customer care guys telling number which i have (Meter no zen00122354/1218) is register with mr. Rakesh bajaj.

Also they are telling my meter number is zen00122385/1218...
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