Indraprastha Gas Limited [IGL] Complaints & Reviews

Address: D16 Ashoka road Adarsh Nagar extension delhi 110033

I complaint two times directly to customer care about damaged road by IGL POINT.
No action yet taken by them

Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.

Dec 06, 2020

Updated by Pankaj@1983 More pics

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I am trying to reach individual every single time they give excuses none of the m willing to complete their work and start connection at my house it’s pretty damn frustrating and customer care haven’t been useful as well giving us the same contractor no please let me know what should be our next step

Please reach us on email- [protected]@gmail.com

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We following with your IGL team for last 10 days for installation of IGL meter at my residence E-1305, Fusion homes. after a much tried when I cough your installation engineer at my residence, now found that the meter not connected with main IGL pipe. The installation guyed and your local office : [protected] said that same is not their scope and it need to complained to Igl

please do the needful urgently to install the connection : [protected]

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Address: Greater noida

Since Feb 2020 when I requested to start the gas line&within 7days it was not done&I left to kolkata return on 25.11.20 since that day my request to start the gas line is pending with customercare service, and not yet started inspite of my several request to customer care, today is fifth day, in this way I donot like to have gas conection in igl.
If my gas connection is not being started within 2 days I would like to disconnect from igl, Pl let me know the process to disconnect from igl, & I may go to customer court to complaint for my harassment.
My name is Manoj Shanker Singh & my Registered Mob is [protected]
I am staying in Gaur Atulyam G block unit 2052 Sec Omicron 1
Greater Noida, 201310.
Pl stop harassing me & do needful as earliest.

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Address: A-83 UG-1 SAHIBABAD SHALIMAR GARDEN MAIN GHAZIABAD 201005

We wish to inform you that all are dues are paid. Kindly disconnect the pipeline services of the below mentioned address.

Kindly do the needful at the earliest.

Thanks & Regards

Urmila P. Kumar

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B

Bhavna Kumar

Nov 29, 2020

BP No: [protected]

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This is to inform you that since last 3 months back your technical team Dig the holes in backside of our apartment for some maintenance workbut it is still open and nobody come to fill the Dig Holes so I request you to kindly look into the matter and do the needful.

DAN SINGH DASILA
MOBILE NO - [protected]
FLAT NO - 93
SECTOR 17, POCKET A, PHASE II, DWARKA, NEW DELHI - 110078

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Address: K-38A, Kailsh colony, New Delhi -110048

A new connection request was made on 20th October 2020, but no progress made since last 40 days
Request No: [protected]

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Address: Mahavir enclave part -1 Palam Village

Dear sir
This is to inform you that I applied for a IGL connection BP No.[protected] last year. so, meter and all have been installed. But from last two year no one has come and started our IGL gas connection, I have been calling customer care for the last two year and haven't received any revert from your end. I am paying my emi's on time then why my supply has not started yet.
Kindly look into this matter and resolve it.

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Address: IGL BHAWAN, Plot No. 4,Community Centre, R.K Puram Sector-9, New Delhi-110022

My IGL PNG connection BP no. is [protected]

In my current monthly bill, Additional Consumption Security Deposit charges are added of Rs.1000/-. When I called the IGL center, they said that you need to pay this amount as an extra security deposit because your last year monthly average bill is more than Rs.1500/-.

I have paid all the bills generated by IGL on time since the inception of the connection and I have...

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Address: Dr Shashi P Singh, A 901 Media Society Dwarka sector 7

I had tried to pay my current bill (Rs. 676.37) for domestic gas consumption through IGL website under Electronic Payment by adopting all steps correctly many times. OTP was also added every time but at the end click, I got Transaction Failed notice every time. I tried 2 different bank's CREDIT CARDS (SBI & Indian Bank). But I failed & every time Transaction Failure notices were received. Given below are details of one such failure notice for you perusal:
1. Payment ID: VSM[protected]
2.REASON: Invalid Credential
I'm a senior citizen & don't want to take any risk of Corona by stepping out to submit bill by cheque. So I very humbly request to please help me to pay the bill.
I'm unable to attach the screen shot as it is on my mobile & I'm not tech savvy lady.
Look forward for HELP.
Thanks in anticipation

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Refer to BP no. [protected].No action has been taken and connection not provided inspite of Gas line alredy there and have one connection. This is for second connection.Please expediate.

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Address: Noida u.p

I want to say that my igl connection BP no.[protected] Disconnect without any notice at 22.8.20.also not difalter. I complaint many times to all as control room customer care etc. Nobody help me. But send farji bill and do remainder for payment. So I am very upset and want to take legal action. So again I pray for connect my connection as soon as.

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Address: Flat no. C-901, Chinar CGHS, Majestic Apartments, plot no.3, sector18, Dwarka, NewDelhi-110078

I had requested for the new connection at my place which is located in a society wherein IGL connection is already there in the society. I have applied for the connection and the feasibility study had been conducted and it’s been more than 1 month there is no action. I have been following up with one Sandhya mob no.[protected] at the customer care for the last one month but every day she would tell that she will call back after checking but I have never received a call back. The IGL executive had collected the cheque for ₹6, 000 on Oct 22nd and this cheque is yet to be banked. I was asked to write a letter asking for follow up for my connection on Oct 29 by this lady called Sandhya but nothing happened after that despite regular follow-ups almost on a daily basis. Can someone senior look into the issue and resolve the same ASAP as I need to move to my new place in next 2-3 days. Thanks

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Address: Jain park, uttam nagar, near SR Krishna Hospital

Dear Sir,

Meter installed but till the time connection not started. i have already make complete payment of meter as well.
when the connection will start. i called to customer service but didnt get any proper response.

kindly revert.

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This is regarding the delay in installing a new domestic IGL PNG connection. My BP number is [protected]. I did the payment on[protected]. So it's been more than 2 months doing follow up with IGL but no progress has been made. I am a R/O s 311a, school block, shakarpur, delhi 110092. Owner and IGL connection applicant name is smt. shakuntla devi. Please look into this matter and do the needful.

Thanks!
shakuntla devi
[protected]
[protected]@gmail.com

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Address: Flat no. 164C, Pocket AG-1, Vikas Puri, New Delhi-110018

Applied for new IGL domestic connection vide BP no. [protected] and despite long time and several requests, no connection is installed till date. Kindly look into it and get it installed.

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Address: Indra vikas colony,Opposite Nirankari Senior Secondary school

As subjected there is wrong address in record of IGL, so as i am not getting any physically bill.The correct Address is as below

House no 20/4, Ground Floor(North Facing)
Indira vikas colony, Opposite Nirankari Senior Secondary school DElhi-110009
Business Partner no [protected]

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Address: f-215 karampura ,new delhi ground floor

Dear sir,

my bp no is [protected] registerd on Mr Jalam singh, i want a temporary disconnection of pipeline we are doing some renovation in our house, kindly disconnect our connection for some time .

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Address: S-606, 2ND FLOOR SHAKTI BHAWAN, SCHOOL BLOCK SHAKARPUR

Sir,

My BP No. is [protected] and since installation of pipe line in my house on 27th of Oct 2020 I continuously lodge my complaint but till now no body is attending it.

I request you please resolve my problem and reinstall the pipe line in proper way.

Thanking you
--

A K Singh Shrinet, Delhi
Mob. [protected] / [protected]
[protected]@gmail.com

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A

Archi Singh

from Delhi, Delhi

Nov 5, 2020

Sir,

My BP No. is [protected] and since installation of pipe line in my house on 27th of Oct 2020 I continuously lodge my complaint but till now no body is attending it.

I request you please resolve my problem and reinstall the pipe line in proper way.

Thanking you
--

A K Singh Shrinet, Delhi
Mob. [protected] / [protected]
[protected]@gmail.com

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The app stops and frezes at Billdesk selection

Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.

Indraprastha Gas Limited [IGL] Complaints & Reviews

File a complaint to Indraprastha Gas Limited [IGL]

Indraprastha Gas Limited [IGL] reviews & complaints page 35

Damaged road by IGL Point

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Irresponsible contractors not will to work

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Improper Installation of IGL Meter no: 6000083347

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My gas connection is not being started in spite of several request to customer care.

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Disconnection of IGL pipeline

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Regarding dig holes in back side of the apartment

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Connection Not Done after 40 days

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Igl supply

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Additional Security Deposit Charges in Bill

Problem of Transaction Failures

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Delay in installing connection

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Provided bill after Disconnect my gas connection BP no.6000080855 without any notice.

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New connection installation BPO no.4001117841

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Connection not started but meter installed

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Delay in new connection of domestic png connection

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Waiting for installation of new connection

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Wrong Address in record

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Temporary disconnect

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Improper installation of pipeline of BP No.4001091450

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Online payment problem

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