Indraprastha Gas Limited [IGL] Complaints & Reviews

Respected sir
My BP number -[protected].
We have applied for new PNG connection last year. As per requirements, we have made payment for the same. We were told that whole process may take upto 3 months, but till date we have not received services for the same. Inspite of continuous remainder and follow up to customer care of IGL, we didn't get any response. Please look into the matter and do needful. Looking forward for your...

Meter is installed two weeks ago, but stove connection is pending, please do the needful as early as possible
Thanks
Sahil chawla
Flat no 39, rail vihar
Sec -30
Noida
Email — . [protected]@gmail.com
Mobile no — - [protected]
[protected]...

Hi sir/mam,

My meter installation was done in november 2019 and the supply has not started yet. Every time i said to your employees that the pipe installation is not proper but they never checked on it. Few weeks earlier one of your employees came and installed the new meter in the building premise without even checking the supply or the pipe fittings.in this building no service has been started yet.

I have...

Hi,

I had applied for igl connection with all the required documents and an advance payment of inr 6, 000 in the month of january 2020. My bp no. Is bp no.[protected] and my gas connection is still not active. After several follow-ups meter got installed in the month of june but no further action is done....

Disconnect my connection BP no [protected] at A45 omicron2 g.n.at 22.08.20.saturday in difalter. but I am not difalter all bill paid. Also I request to customer care, control room for connection many times. But anyone not listen my prayer. So I request to you for connection as early as....

My IGL BP No. is [protected]. I applied connection in September 2018 and Meter was installed in End of Year 2019 while supply started in Feb 2020.

As per several mails from IGL Customer Care, they clearly mention that EMI will start from the date of Meter installation however they consider September 2018 as meter installation date which is wrong. They have charged complete EMIs in a single bill after connection mentioning that...

I want to new connection, payment and all documents submitted to yoir submitted but why you are doing deleay connection to my location against my bp no [protected]...

I have booked a new connection 21 days back, for my house no. 14-b, tower-5, type-v, east kidwai nagar, nbcc govt. Residential complex, new delhi-23. I have been allotted a bp no. [protected] the same was communicated to igl through call center and having a service token no. [protected]. I have been told that the new connection will be provided within 3 days but it is already 4 days gone and despite calling them on their helpline and telling...

I had completed all the formalities for my new connections by name of Mr Raman Kumar Gupta at B 5 2nd and third floor, Naray Vihar, New Delhi-110028. I had made the request for the the same BP no. [protected] and other BP NO. [protected] whose service tickets no. We’re [protected] and [protected] on 24 July 2020. But since then no thing has been done please look in to the matter and get it completed as soon as possible.

Sincerely...

Dear sir / madam

This is to draw your kind attention to the damage that has been caused due to this gas pipeline installation in our building. I own the basement of the building which was flooded with water and dust the other day when i opened it on around 14 august 2020. It was due to digging just in the front of building without our knowledge or permission.

We have already informed
Mr. Pushpendra -...

Hello sir/mam,

Our bp no is : [protected]

We have raised a complaint with request no : [protected] for improper meter reading due to which our bill has suddenly increased manifold. We noticed that the meter number on the bills does not match with the meter installed at our home due to which we were paying for a bill which does not belong to us since january'19 when this meter was installed. We inquired into this...

Hello sir,
Our bp no is [protected].

We have raised a complaint with request no : [protected] for improper meter reading due to which our bill has suddenly increased manifold. We noticed that the meter number on the bills does not match with the meter installed at our home due to which we were paying for a bill which does not belong to us since january'19 when this meter was installed. We inquired into this and found...

Recently we got igl connection and with this one incident it appears it was a wrong decision. Today in evening the gas was coming on and off, so dialed at their customer care number. But couldnt get connected to any representative to share my concern after waiting for long on call. Eventually i had to dial in emergency number as didn't want to take the risk of any gas leakage. Though i got connected swiftly but kept on getting different numbers...

Dear sir I am IGL PNG customer with BP No [protected] kanchan Mishra of Delhi had taken connection on 06 monthly security EMI basis but, many time I demanded statement of my security deposit, but company have no response.And given latest bill of about Rs 2262 INR of 45 unit consumption.Which should be only about Rs 1200 only and I demanded bill at E Mail with ticket no [protected] but yet not provided.Mob [protected]...

1000 ka refound...

Igl, new delhi vide invoice no [protected] dated 16/05/20 raised a bill for rs. 788.74. The bill was paid vide iob new delhi cheque no. 749286 dt 20/05/20 for rs. 788.74 on 20.05.20. Cheque was debited my sb a/c on 29.05.20. Much before the due date of 06.06.20
I was surprised to receive another invoice no. [protected] dated 29/06/20 for rs, 1981.47 to be deposited on or before 20.07.20. The bill contained a warnning failing to...

I have applied for new png connection at igl office, r. K. Puram, sector 09, n. Delhi on july 31, 2020. But, i have not received any link on my mobile phone to deposit security money....

Igl is not able to start connection for the gas supply. It has been 1 month since i am calling it's customer care repeatedly. But they are taking no action. Their service are very poor....

We the resident of h - 22 radhey puri, near lal mandir, krishna nagar, east delhi - 110051 have taken the new connection of igl by the name of bharti chawla, as the new connections are being done in our lane and every individual has been provided with the new separate connection individually and we the resident of h - 22 (A) are being provided with the t connection with h-22 (B) and we both the residents of h - 22 (A) & (B) are totally against...

The pipeline connection is just near to the electric Post next to my house . Which is really dangerous because its gas and the post has several electric wires and connections in it which can be hazardous in future . Pipeline has to be removed from there and has to be fixed properly.
The pipeline was fixed without asking our consent.
Do the needful as soon as possible....