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Indraprastha Gas Limited [IGL] Complaints & Reviews

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Last updated Apr 17, 2024
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Indraprastha Gas Limited [IGL]
Customer Service Contacts

Indraprastha Gas Limited [IGL] Phone Numbers

Phone
+91 11 4607 4607
853
314
Fax
+91 11 2617 1860
+91 11 2617 1863
+91 11 2617 1921

Indraprastha Gas Limited [IGL] Website

Indraprastha Gas Limited [IGL] Head Office Address

IGL Bhawan, Plot No. 4, Community Centre, Sector 9, R K Puram
New Delhi
New Delhi District
Delhi
India
110022

Indraprastha Gas Limited [IGL] reviews & complaints page 44

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S
Sarika Malhotra
from Mumbai, Maharashtra
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workers of igl, gas connection work was pending since last friday

Address:221, Dda Site 1, top Floor, new Rajinder Nagar, New Delhi, Delhi, 110060

This has reference to my igl connection the worker or plumber called me at morning and told that we r coming around 10 am for ur igl connection. I am a working lady, i took a leave for that day that is on friday (23.08.2019) and they came around 1pm after that they started working for more than 3 hrs.
When an engineer and his subordinate (Who called me at morning) said the pipe is not fitted properly it should be rectify, after that...
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Address:18-C, OCS APARTMENTS, MAYUR VIHAR PHASE-1,EXTN., New Delhi, Delhi, 110091

My business parner no. [protected].
Since june 2019 i am getting bills/invoice. Which was being received for last 8-10 years?
This is caussing delay in payment or i have to make payment by other means causing disruption and harassment. I am a senior citizen. Please restore sending bills to my banker state bank of india, mayur vihar phase-1, delhi....
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V
V C S Rawat
from Delhi, Delhi
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delay in new connection in my residence

Address:212, Peepal Apartment, Pocket E, Sector 17, Dwarka, New Delhi, Delhi, 110078

Sir,
My bp number is [protected] and already more than two months are over but still i'm waiting for my connection.

Several time i have booking the complainants on phone and tried to call igl official but the result is same.

You are requested to look into the matter and expedite the process of new connection at my residence at the earliest.

Rgds,

Vinod chandra singh rawat...
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P
Pooja Pokhriyal
from Noida, Uttar Pradesh
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connection not done yet

Address:Flat no 106, Shree Shyam apartment, B-53, Gali no 11 sewak park, new Delhi 110059, New Delhi, Delhi, 110059

Hi
My name is pooja pokhriyal bp no. [protected]. I submitted my documents and payment in feb 2019 however till date connection was not done. I called so many people kunal, pawan, vishal however i am not getting the solution. Request to please look into the matter as it is more than six months.

Looking forward for an early revert.

Regards
Pooja pokhriyal...
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R
Ram Parkash Anand
from Delhi, Delhi
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inordinate delay in supply of, png in laxmi nagar delhi-110092 area

Address:87 GURU ANGAD NAGAR EXTN, LAXMI NAGAR, New Delhi, Delhi, 110092

Dear sir/madam, the process of registration for supply of png in laxmi nagar and adjoining areas e. G. Guru angad nagar extn etc. Was started in 2017. I along with shri c. P. Rai, president, consumer protection forum took active interest in getting maximum registrations as requested by the project manager (East). We were assured by the officials of igl that the connections will be provided in six months time. Household fittings were also...
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H
HennaRakheja
from Mumbai, Maharashtra
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bill payment & change of consumer name

Address:New Delhi, Delhi

Hi,

I have been trying to contact the people at IGL customer care, but to no avail. I have bought a new house and didn't receive the bill. Now I have recieved a bill that is of past date and shows that my connection has been deactivated. If I didn't use their services after the last owner handed over the house to me then how will I be able to solve this issue?
Please help, it's been months that I'm trying to get in...
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R
from Noida, Uttar Pradesh
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gas connection not installed

Address:110045

Hello sir this side archana kumari address rzd1a/32 street no. 5 mahavir enclave
Ph. [protected]
Bp. No [protected]
I applied for 1 png connection in 25 may 2018. But there will be no revert of such application. All the cheques in advance had been cleared. Since nothing happend i started complaint to your customer care. They gave many numbers regarding that but no actionwere taken by them
Sir, today is 16 aug 2019...
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A
Akshuneetu
from Delhi, Delhi
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no feedback

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I had applied for a new connection in the first week of july, 2019 but till date i had not got any call from igl team regarding the connection. All payments and documentation have been done. I have been issued bp number: [protected] and ca number :[protected].

Now i would like to lodge a complaint regarding the connection as it is more than a month now....
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M
Mela Rani
from Noida, Uttar Pradesh
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bp4000496136 / bp4000499018

Address:14/135 Subhash Nagar New Delhi, New Delhi, Delhi, 110027

Igl has installed their pipeline & meter for gas at my residence at subhash nagar new delhi to make my residence their museum for their pipeline & meter which is fitted since last one and a half month without gas. It was requested many time for connection of gas but it is not given till date. I met their dgm marketing at rk puram refferred me to useless person pg kumar who never boder about his dutes...
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R
ravinder kumar bhardwaj
from Agra, Uttar Pradesh
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toilet drinking water not return changes xterra many

Address:MGF ROHINI SEC.22 NEAR G.D GOENKA, New Delhi, Delhi, 110086

Extra money charge not returning chenges i m asked to maneger give me complaint book bat complaint book is not available and i'm call sells officer bat he is not responding my call and hear toilet hand wash toilet falesh hear my car pepper and i'd check before filling free air i'm mack 2 video withe manager toilet without laite and flash hand wash this cng pump not received card and paytm payments this pump works argument my card mashine...
+1 videos
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V
Varun_new87
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

installation on neighbor side.

Address:New Delhi, Delhi, 110026

Sir,
This is in reference to complaint regarding installation of gas piping of neighbor on my side of wall.
I contacted mr shailesh control room punjabi bagh extension [protected] to stop installation on my wall. But convincing response is not received, he claimed you resolve issue among neighbor; engineer head, project head number is not provided.
Complaint on customer care number provided no satisfactory answer. br...
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B
from Noida, Uttar Pradesh
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indraprastha gas limited bill

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I have been trying to get an explanation on the changes made to my bill dated 13.07.2019 but the numerous tickets i have opened have been closed without any resolution some of the ticket numbers are
[protected]
2900367
[protected]
2971633
2975960
[protected]
[protected]
1078012

I have exhausted all means to get an answer from igl hence looking on how to get this heard by the...
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S
Sumitra Sisodia
from Delhi, Delhi
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delay in connection of meter to gas stove

Address:सैक्टर 34 रोहिणी दिल्ली, New Delhi, Delhi, 110039

मेरा आईजीएल बीपी नं. [protected] है। मेरे आईजीएल मीटर को लगे लगभग एक महीना हो गया है किंतु अभी तक गैस स्टोव से उसका कनेक्शन नहीं हो पाया है। मैकेनिक (उसका नाम ज्ञात नहीं है, मोबाइल...
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R
Rajeev Kala K
from Delhi, Delhi
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irrelevant penalty charges and disconnection of gas issues.

Address:Ghaziabad, Uttar Pradesh, 201010

I am to state that on getting a notice on 21st july, 2019, i submitted my pending dues on the same date. But still they disconnected the connection. Later i get to know that the payment i made on 21st july got reflected into their account on 24th of july and because of this all this has happened. Now they are asking me to pay rs.3000/- for reconnecting the gas supply. I request you to kindly resolve the matter as i have paid the dues on the...
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K
ksslaxmi
from Gurgaon, Haryana
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name correction in bill

Address:1657,laxmi bai nagar, New Delhi, Delhi, 110023

Dear sir

Myb. P. No.[protected] bill and correct the name in the your system.

. I received e bill through emil for current ;resentbill. Inthebill the name menour ecr check in ytioned k. S. Laxmi instead of k. S. Subha laxmi. Kindly check your previous records of my bills.

Kindly do the needful.

Thankingyou.

K. S. Subha laxmi

B. P. No.[protected]...
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A
akgoel73
from Delhi, Delhi
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error in bill

Address:Gwalior, Madhya Pradesh, 474002

Bp no: [protected]
Location: t2-103, nri residency, sec 45, noida
Dear sir
This is in reference to invoice no [protected] dt 24.08.2018 for rs 10201.50. The next invoice was generated on 29.9.2018 no [protected] dt 28.9.2018 for rs 15665.70. The previous balance in this invoice was rs 14971 instead of rs 10453. I have requested so many times to correct the bill so that i can make the payment. However, i am told by representatives...
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V
vinodbansal1963
from Delhi, Delhi
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excavated pit for new connection left unattended

In my neighborhood people working for igl had excavated pit for giving png connection. The excavation was done about 10 days ago. They have left the excavated pit without backfilling it. I think they are not aware of the consequences of keeping the pit open for such a long period while as per the government order, no excavation can be done during monsoon period. I work as an engineer with government civic department.
You are requested...
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A
Anju Satija
from Mumbai, Maharashtra
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waiver for my total unjustified bill

Address:D-170, Preet Vihar. Near Mahavir Swami park, New Delhi, Delhi, 110092

I have complained several times but there is no response or solution to my problem.. I got new connection of igl.. My bp no is [protected].. I received a very heavy bill of rs1776-rs500 (First bill discount)=rs 1176.. Which is much much more than my consumption.. I am using igl since 9years at my old residence... Its bpno. Was [protected].. You can check that i never received bill more than rs 100 per month...

On receiving...
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S
Shikhar Chaudhry
from Mumbai, Maharashtra
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traffic jam and road blockage by cng car queue

Address:Ring road, Sarojini Nagar, New Delhi, Delhi, 110023

Due to long queue of cng cars at sarojini nagar igl gas station and mismanagement of the staff, there is always a trafic jam at ring road, sarojini nagar and blockage of service line which is besides the cng pump. I am a resident nearby and always get late due to this. When i complained at the cng pump about this they said that it is not their duty to maintain the lines and will not deploy any person to manage the line....
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D
dev1967
from Delhi, Delhi
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meter reader

Address:Vasundhara enclave, New Delhi, Delhi, 110096

The guys taking reading for igl are uneducated, rude and i'll mannered. One satish sharma came to take reading on monday at 10 am. When told to come on sunday or saturday as i was busy leaving for office, he started arguing. Said apni reading khud de dena. Then came in with shoes on in kitchen. When asked started arguing again. Said bahar likhwa do jutey utarne k liye. Igl should immediately sack such ppl....
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